Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
5
Nice Microwave and easy installation
on March 16, 2026
Posted by: MontanaBruce
from Missoula, MT
[This review was collected as part of a promotion.] Nice Microwave and easy installation. Completed in less than an hour and mostly by myself
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great microwave
on March 17, 2026
Posted by: Adams98
from Oklahoma
[This review was collected as part of a promotion.] The microwave works great. Have only had it a short time. Only difficulty is since it is above the cooking surface I wish the light under the microwave was brighter. Good thing we have under counter lighting to help see what your cooking.
Written by a customer while visiting whirlpool.com
Customer Rating
1
poor microwave/
on March 17, 2026
Posted by: mike the veteran
[This review was collected as part of a promotion.] vent fan does not work, melt butter selection in 10 seconds it is splattering butter everywhere, if you heat one thing ( pot pie for example for 5 minutes) it takes about 8 minutes for the next to cook. Would not recommend this product. The vent fan never did work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #936246.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #936246.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
LOoks great
on March 18, 2026
Posted by: rrja
[This review was collected as part of a promotion.] Love the look of it and seems to be working very nicely. Still getting used to new features from the last one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Yet again
on March 20, 2026
Posted by: llb8408
from Jacksonville FL
[This review was collected as part of a promotion.] I've had no problems with our new microwave except for the popcorn setting. It preforms most cooking or warming jobs as expected. The popcorn setting does not do an adequate job of popping the kernals, leaving 1/3 to 1/2 unpopped. I now pop by setting the time, instead of using the popcorn setting.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
More info would be nice
on March 21, 2026
Posted by: Markm1
from Kentucky
[This review was collected as part of a promotion.] We purchased this microwave to replace one we could no longer use. I prefer the control panel on our old microwave as I knew how to use it. I was disappointed that this microwave did not come with more detailed information on the how to use the various settings on the control panel. It would be nice if the microwave had a way to control the loudness of the buzzer. You either have to have the buzzer turned off, or it is real loud. Otherwise the microwave seems to work fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not purchase
on March 21, 2026
Posted by: ChristyS75
from Saint Joseph Missouri
We bought this microwave a little over six months ago. About four months in the plastic piece across the bottom that holds the door in place Half broke Off . So now every time we go to open the door or close that we have to hold it so So the glass face doesn't fall off . It's upsetting that something that is should last years doesn't even last four months. I would not recommend this microwave to anyone
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938053.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938053.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 23, 2026
Posted by: Jayney
from Apache Junction AZ
[This review was collected as part of a promotion.] Glad we bought this! Would recommend to family and friends.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com