Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
5
Great Microwave / Low cost
on February 19, 2026
Posted by: Dick07
[This review was collected as part of a promotion.] Nice Microwave. Simple to use, great performance.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Trash product
on February 22, 2026
Posted by: Trash product
from Indiana
[This review was collected as part of a promotion.] Had it only 8 months the bottom plastic that holds the glass broke at the bottom and instead of fixing it whirlpool offered me a monthly plan. I was a fan of the brand not anymore my next refrigerator will definitely be not not whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924412.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924412.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great but needs better lighting
on February 22, 2026
Posted by: Gunner
from Florida
[This review was collected as part of a promotion.] Exterior design is really modern. Interior and exterior lighting is too dim. Interior color is not a plus as it accentuates the dim lighting. Should upgrade lighting or allow easy instructions for allowing the customer to upgrade the lighting.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too Limited in features
on February 22, 2026
Posted by: Jeannie
from Bellefonte, PA 16823
[This review was collected as part of a promotion.] I've had this microwave for about one month. It is OK, but not what I would prefer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
An Affordable Microwave with all the essentials.
on February 24, 2026
Posted by: Asif
from Longmeadow, Massachusetts.
[This review was collected as part of a promotion.] I bought this microwave because it was the closest fit for the 'microwave with hood' that I was replacing. I did match with other appliances that I had bought together except the handle.
So far I am quite happy with this choice.
So far I am quite happy with this choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 24, 2026
Posted by: Dwan
[This review was collected as part of a promotion.] It’s it doesn’t warm food as fast as it should. I’m not satisfied with it at all. I had an old microwave. I updated all my Appliance and I wish I could’ve kept the old one.
Response from whirlpool.comBy Branded Team, Consumer Care, February 26, 2026
We value your time and would like to look into the concerns with your Microwave.
We have a handy Owner Center that can help with information on cooking performance issues that can occur in your Microwave.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=1872
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 925605.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on cooking performance issues that can occur in your Microwave.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=1872
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 925605.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Too Big
on February 24, 2026
Posted by: Too Big
[This review was collected as part of a promotion.] This came with the new build. It is bigger than I need and doesn't have as many quick sets as I like.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 25, 2026
Posted by: Gerry
[This review was collected as part of a promotion.] I was replacing other appliances and decided to replace my microwave as well. Love it,
Written by a customer while visiting whirlpool.com