Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
4
Longevity
on February 9, 2026
Posted by: Homemaker
[This review was collected as part of a promotion.] The microwave could have more bells and whistle, but it has what we need. We bought this because all of our other appliances are Whirlpool and we have had them a long time. We expect longevity. Our last microwave was not a Whirlpool and it only lasted a year and three months. We expect more from Whirlpool because that is what we have received in the past.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Light stopped working in 3 days, no owners manual
on February 10, 2026
Posted by: Lori
[This review was collected as part of a promotion.] The light on the bottom stopped working in 3 days. We never received an owners manual so had no instructions.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs repair out of the box
on February 11, 2026
Posted by: repair
[This review was collected as part of a promotion.] I purchase this on 1/29/2026 had it installed and the setting for the time, power and time to cook does not work. Had a tech out to fit it and he indicated the touch panel needs replacing. Waiting on parts to repair microwave..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good with exception.
on February 11, 2026
Posted by: Linda
[This review was collected as part of a promotion.] It’s difficult to see the buttons at night. Also the interior light is not very bright. Otherwise it seems to be a good appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 11, 2026
Posted by: zenhour
from boston
[This review was collected as part of a promotion.] only had it a week, so far so good. i bought this model because it had good reviews
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Microwave door code
on February 13, 2026
Posted by: Skip
[This review was collected as part of a promotion.] 2 days old already getting a door error ....unacceptable
Response from whirlpool.comBy Branded Team, Consumer Care, February 16, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with receiving a door error on your Microwave. Please see the following for some troubleshooting tips
DOOR or OPEN/CLOSE DOOR in Display:
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
This occurs to avoid unintended starting of the microwave oven.
Open and close the door, then start the cycle.
Is the door fully closed?
Remove all packing material from the Microwave.
Be sure no packing material is blocking the door lock system.
Close the door firmly.
Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
If Door or Open/Close Door in the Display does not clear contact a qualified servicer. Service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 917817.
We’re looking forward to hearing from you.
Marie Q
DOOR or OPEN/CLOSE DOOR in Display:
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
This occurs to avoid unintended starting of the microwave oven.
Open and close the door, then start the cycle.
Is the door fully closed?
Remove all packing material from the Microwave.
Be sure no packing material is blocking the door lock system.
Close the door firmly.
Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
If Door or Open/Close Door in the Display does not clear contact a qualified servicer. Service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 917817.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking!
on February 13, 2026
Posted by: Sue90
[This review was collected as part of a promotion.] Microwave is very nice looking and works great. The door is noisy to close and the light is too far back. It doesn’t shine on the front of my stove. It’s a less expensive model so I can’t be too picky.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 14, 2026
Posted by: Mike
[This review was collected as part of a promotion.] So far so good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting whirlpool.com