Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
3
Last one lasted 1.1 years
on January 29, 2026
Posted by: Tschwall
[This review was collected as part of a promotion.] Unfortunately, the last microwave (same model) lasted 1.1 years. 1 month over the warranty period. I had to put the same model in given the cabinets were unfortunately design around the original (would not advise that).
Written by a customer while visiting whirlpool.com
Customer Rating
2
Basic and noisy
on January 31, 2026
Posted by: LindyL
[This review was collected as part of a promotion.] Replaced a high end Whirlpool microwave that unfortunately died within a few years. Thought better of the brand but this basic model is super noisy and not much better than the original countertop models. Difficult to get appliances delivered and installed quickly these days or I would have shopped another brand. Whirlpool is not what is used to be.
Response from whirlpool.comBy Branded Team, Consumer Care, February 2, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #910763.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #910763.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice appliance
on January 31, 2026
Posted by: JamesL392
[This review was collected as part of a promotion.] Works great, looks great and was a great buy. The installation went smoothly as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Black Beauty
on February 1, 2026
Posted by: Mouse23
from Sheboygan, Wi.
[This review was collected as part of a promotion.] Works and looks great! Easy to use and pleased with it's performance!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 2, 2026
Posted by: Carolyn
[This review was collected as part of a promotion.] Seems to work good,but is very noisy. I’ve made sure the turntable is set right, but still get a drinking noise.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool microwave
on February 3, 2026
Posted by: Carol
[This review was collected as part of a promotion.] I like its easy features of operation. It heats better than my old microwave
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 5, 2026
Posted by: Cannonade
[This review was collected as part of a promotion.] Price is good, functions as you would want. Looks very nice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well and seems to be hotter than old one
on February 7, 2026
Posted by: Bigdave240
[This review was collected as part of a promotion.] We got this with the purchase of a new home. So far it has worked well. Seems to cook very fast and have to adjust cooking times compared to our old one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com