Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
4
Good value
on June 25, 2025
Posted by: Lmj33
[This review was collected as part of a promotion.] Nice microwave. Replaced our home's original microwave. This one is works well. Only drawbacks are the door is loud when closing. And it is dark inside looking through the window.
Other than that nice looking and does a good job.
Other than that nice looking and does a good job.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on July 9, 2025
Posted by: Disappointed
from Chicago
[This review was collected as part of a promotion.] I bought this microwave less than a year ago and the frame on the door is already falling off. I sent a message on the website a week ago and still no response. I'll be sure to stay clear of buying another one of this brand in the future.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 749782
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Microwave over the Range
on July 28, 2025
Posted by: Bob 2152
[This review was collected as part of a promotion.] I bought this two week ago. It's a nice unit and working well. I don't like the gray inside the oven; I prefer the white it looks better
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works and looks great.
on July 29, 2025
Posted by: Jean
[This review was collected as part of a promotion.] My 25 year old Maytag quit working so I needed a "new" one. After some research, I choose this Whirlpool. I have a bit of a learning curve to figure it all out, but will get there. One thing I miss (and didn't realize wasn't an option on this one) is doesn't have a "turn table shutoff". I just won't be able to use a couple of the dishes in it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Linda
on July 31, 2025
Posted by: Linda1210
from Miami Florida
[This review was collected as part of a promotion.] I bought my microwave and stove may 2025 . I used to love whirlpool. The new whirlpool stove takes 1 minutes or more to boil water and burner turn off and turns on it's own. The microwave takes one minute or more to reheat food.
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760447.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760447.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 26, 2025
Posted by: HVM1
[This review was collected as part of a promotion.] Great, fit right in where i took the old one out. (old whirlpool 13 years).
Written by a customer while visiting whirlpool.com
Customer Rating
2
Inferior to previous Whirlpool microwave
on November 3, 2025
Posted by: Sjohn
[This review was collected as part of a promotion.] I replaced my old Whirlpool over the range microwave with a similar Whirlpool product to make sure it would fit. This one is not nearly as easy to use as the old one. I find it tedious and confusing to use the different functions. I wish my old one didn’t quit working, There are no detailed instructions included with it. I wouldn’t recommend this product!
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832843.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832843.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving it
on December 22, 2024
Posted by: Bunto72
from Illinois
[This review was collected as part of a promotion.] We needed to replace our old (20 years) microwave. This one is working perfectly! I love the look and it is quiet while cooking. The ending beep is loud but you are able to turn it off. It has a sticker on the inside of the microwave as a guide to tell you about the different features. This microwave is working as it should. It was reasonably priced and looks great in my kitchen. Hoping we will have it a long time!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com