Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Average customer rating
4.3
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
302
4 Stars
146
3 Stars
59
2 Stars
15
1 Star
19
83%of customers recommend this product.
(
224 out of
270)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel
Customer Rating
2
Not User Friendly
on September 24, 2025
Posted by: Deb A.
from St. Louis, MO
I recently purchased this microwave and like the look of it and the gray interior, but it is not at all user friendly. There are too many steps involved to just reheat something. Would be nice if you could just enter the time and hit start. The guide that was included is not much help. I've had and have used many microwaves and have never had one this complicated. There were no models in-store to check, or I would never have purchased this model. BTW, all my other appliances are Whirlpool or Kitchenaid, and I'm very happy with them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787387
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787387
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
OK Microwave
on September 25, 2025
Posted by: BOB27
from ID
[This review was collected as part of a promotion.] This is an ok microwave, I liked our old one better
PLEASE DO NOT SELL MY INFORMATION TO ANYONE
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy use
on September 26, 2025
Posted by: Eloc70
[This review was collected as part of a promotion.] I purchased this product a week ago. So far everything is good.Easy to navigate.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best microwave for reasonable price
on September 26, 2025
Posted by: Kevin
[This review was collected as part of a promotion.] So far I'm really happy with the product. Fit and finish are great. It looks very modern and stylish, easy to navigate to all the features. I highly recommended it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent power on microwave !
on September 26, 2025
Posted by: Vicki
from Massachusetts
[This review was collected as part of a promotion.] Replaced my Samsung and sooo happy - cooks really fast and the controls are very easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great price. Fit my budget.
on September 26, 2025
Posted by: Sandy79
[This review was collected as part of a promotion.] Great product. I’m very happy that I purchased this model.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 26, 2025
Posted by: gabr
[This review was collected as part of a promotion.] This was installed 2 weeks ago. Operating it is easy.
I am disappointed in the light as it is not bright enough, even on the higher setting.
It is also discouraging that the manual included in the box does not give the operating instructions. Have to go online and get that info. Other than that, this is a good product.
I am disappointed in the light as it is not bright enough, even on the higher setting.
It is also discouraging that the manual included in the box does not give the operating instructions. Have to go online and get that info. Other than that, this is a good product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 29, 2025
Posted by: fred
[This review was collected as part of a promotion.] its very nice, buttons are more complicated than previous whirlpool micro
Written by a customer while visiting whirlpool.com