[This review was collected as part of a promotion.] My 2nd ref just like this. Love the extra drawer use it all the time. Not crazy about new door shelf with containers. Can’t figure out its purpose. Not very handy. I took it out. Keep shelf from old ref & could use one of those.
[This review was collected as part of a promotion.] Took to 6 months to get first new replaced a real piece of junk!! But you guys finally did replace it. Went 6 months with a refrigerator that did not work at all. This working GREAT so far. Thank you for doing the right thing. Good job! Thank you,
I have bought Whirlpool exclusively for years. This is the worst refrigerator I have had. Constant problems with ice maker. Stops working, freezes up and leaks. The front of my refrigerator has rust spots, where my magnets are. The french drawer is great in theory but In reality it takes away from storage inside. But, my 30 plus year old side by side (Whirlpool) in the garage, still runs like a champ.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 837258. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] So far, so good. I would rather Whirlpool had left the third door shelf instead of replacing it with Prep and Store bins.
[This review was collected as part of a promotion.] I bought this refrigerator two weeks ago and I am disappointed in the slow and loud ice maker, doors needing a push to close.
I love everything about this fridge except the noise it makes. Known (to Whirlpool, not me) issue in manufacturing causes fan to freeze. Sounds like an airplane winding up for takeoff. No fix except periodically unplugging it and letting it thaw. Getting tired of doing this every six months. Wish I could afford to replace it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 31, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 830111 We’re looking forward to hearing from you. Christy T