Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 26 cu. ft. Wide 4 Door Refrigerator with Prep and Store Bins - Stainless Steel
Average customer rating
4.5
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
112
4 Stars
44
3 Stars
5
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Whirlpool - 36 in. Wide 26 cu. ft. Wide 4 Door Refrigerator with Prep and Store Bins - Stainless Steel
Customer Rating
5
on July 27, 2026
Posted by: dyck2026
(This review was collected as part of a promotion.) We just did a complete kitchen reno and purchased this fridge. We love the additional multi-function drawer and the interior design.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Kitchen Refurb
on July 22, 2026
Posted by: Kickstart
[This review was collected as part of a promotion.] The refrigerator is laid out very well, especially the pull out freezer with multiple draws inside for easy organization. The lower refrigerator draws also help ease of organization. The folding upper shelf is key for putting in taller items such as milk and wine bottles. BUT … the in door ice maker is not too our liking because 1. It does not create a large enough supply; 2. The small cube size melts quickly 3. Water tends to form around the ice cube bin and the ice gets soft if the door is opened numerous times, say in conjunction with large meal preps.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on July 18, 2026
Posted by: Milani72
[This review was collected as part of a promotion.] I love my new fridge, especially the ice maker. The only thing I don’t care for is the prep and store bins. They are really a waste of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on March 24, 2026
Posted by: cwarren
from Aransas Pass, TX
[This review was collected as part of a promotion.] We love the pull out drawers that don't require opening both refrigerator doors to access. Also, the pull out middle drawer for sandwich supplies and drinks is amazing! A little bit more ice capacity would be nice, but it's not a deal breaker by any means.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer died on day 60
on March 10, 2026
Posted by: Central Florida Mom
from Florida
[This review was collected as part of a promotion.] I have owned it 2 months. Last night I emptied the ice container and water poured out. Then the water source in the door dripped all night, finally ending today. Tonight everything in the freezer is thawed out. The controls show the temperature in the freezer is 0°. Completely unacceptable.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932891.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932891.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Things to consider improvement others well done!
on March 8, 2026
Posted by: Utopia Barb
from Penndel, PA
[This review was collected as part of a promotion.] The prep and store bins are not useful to me. I'd prefer another door shelf.
The bin directly in front of the crisper drawers with the sliding covers is another space that I don't find a good way to utilize. Not deep enough for most items I attempt to place there.
The water dispenser angle seems awkward, must get used to it.
The freezer lights are very dim 65+ plus eyes aren't what they once were.
The temperature is consistent both refrigerator and freezer good job!
The exterior finish is much easier to keep clean then my previous stainless fridge.
The 3 drawer crisper is convenient.
The dividers in the refrigerated drawer are a nice bonus, items can be stacked and stay put.
Overall I am satisfied with my purchase. Just a few things could be improved.
The bin directly in front of the crisper drawers with the sliding covers is another space that I don't find a good way to utilize. Not deep enough for most items I attempt to place there.
The water dispenser angle seems awkward, must get used to it.
The freezer lights are very dim 65+ plus eyes aren't what they once were.
The temperature is consistent both refrigerator and freezer good job!
The exterior finish is much easier to keep clean then my previous stainless fridge.
The 3 drawer crisper is convenient.
The dividers in the refrigerated drawer are a nice bonus, items can be stacked and stay put.
Overall I am satisfied with my purchase. Just a few things could be improved.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 7, 2026
Posted by: Phil
from Silver Spring, MD
[This review was collected as part of a promotion.] Lots of space and well laid out. But product is very loud and awaiting repair visit to diagnose. Hopefully this is repairable
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on March 5, 2026
Posted by: None
from Lincoln, Ne
[This review was collected as part of a promotion.] This was a purchase because my 11 year old fridge decided not to make ice anymore. I had some limitations for purchase because of my physical opening available. This fridge has a nice appearance and a middle drawer which I have never had before, including a lower freezer. After a solid week of use I am very happy with the performance, features and look of the fridge. The inside layout and features are very appealing as well. I lowered the temperature settings approximately 4 degrees since I like things a little cooler. All is well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com