Customer reviews from whirlpool.com
Whirlpool - 26 cu. ft. French Door Refrigerator with Prep & Store Bins - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
19
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
2
88%of customers recommend this product. 
(
15 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 26 cu. ft. French Door Refrigerator with Prep & Store Bins - Stainless Steel
Customer Rating
1 out of 5
1
on June 4, 2024
Posted by: Mary Jo
Terrible and really difficult to clean the tubs underneath the refrigerator freezer compartments.
Response from whirlpool.comBy Whirlpool TeamConsumer CareJune 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 546610.
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Worst refrigerator ever
on August 5, 2024
Posted by: karen
from Russellville, ar
We bought this refrigerator a few years ago and have had nothing but issues. First the led lights are out they went out right a way. Second the coils freeze up and we have to pull the drawer out to unthaw with a blow dryer, if we don’t everything on top is warm. When it gets frozen then the ice starts to melt and causes issues with the ice maker, and last the ice maker should have been down below and it’s way too small and takes forever for it to make ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareAugust 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 574579.
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Roomy!
on July 24, 2024
Posted by: Lisa B
[This review was collected as part of a promotion.] So far so good. I’ve had it 2 weeks. I love the middle drawer. The ice compartment is just a little smaller than what we were used to and it feels like you have to push hard on the dispenser. I wish this came in counter depth size. Otherwise, we love it- lots of space!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
The ice maker is a poor design!
on September 22, 2024
Posted by: TallGeorge
[This review was collected as part of a promotion.] The in the door ice maker continually makes blocks of ice out the cubes in the ice container in the door. Not a good design! On almost a daily routine, I must break up the ice cubes that have begun melting and then freezing into a block of ice cubes!
The prep and store bins seem gimmicky and something I see no real need for having.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
bad plastic materials
on September 26, 2024
Posted by: nevera
from tx
buy this refri one year ago ,the lights go bad in a year, the main tray broke on the tow front holders if you put more two gallons of milk on it, or some weigh on the try
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on November 5, 2024
Posted by: Gardon
[This review was collected as part of a promotion.] We are pleased with our new refrigerator. Only concerns are moisture build up on the freezer seal and once in awhile can be a bit noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Spacious and Great Addition to Your Home!
on May 26, 2024
Posted by: 19Denise
from Moncks Corner, SC
[This review was collected as part of a promotion.] I absolutely love this refrigerator. It's spacious inside and the prep is a game changer for me. I only have to open the top portion for upright containers. It's really easy to move ( no more straining my back to clean because of the coasters/wheels!). My only complaint would be the ice maker filling and dropping ice is a little louder than I'm used to . I would definitely recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great except for use of space.
on June 13, 2024
Posted by: Gma25
[This review was collected as part of a promotion.] Overall, I am pleased with the refrigerator, but I have only had it for two weeks. I like most of the features, but the interior space does not have enough space for tall bottles. The one shelf with built-in containers takes away much-needed door storage. The smaller containers are totally useless.
Written by a customer while visiting whirlpool.com
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