Customer reviews from whirlpool.com
Whirlpool - 26 Cu. Ft. Wide 4 Door Refrigerator with Prep and Store Bins - Stainless Steel
Average customer rating
4.5
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
109
4 Stars
43
3 Stars
5
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
79 out of
90)
Customer Reviews for Whirlpool - 26 Cu. Ft. Wide 4 Door Refrigerator with Prep and Store Bins - Stainless Steel
Customer Rating
4
Like the ice maker. The middle drawer, convenient.
on February 19, 2026
Posted by: Donna
from Boise, Idaho
[This review was collected as part of a promotion.] I would rate this refrigerator 5 stars, but I’m not happy with the color it’s supposed to be smudge proof black
And it’s a very dark bronze, the back part of it is black. Disappointing. Other wise the fridge amazing. Love the middle drawer. I would still recommend it to family and friends.
And it’s a very dark bronze, the back part of it is black. Disappointing. Other wise the fridge amazing. Love the middle drawer. I would still recommend it to family and friends.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very well designed
on March 3, 2026
Posted by: LynnA
from Plano, Texas
[This review was collected as part of a promotion.] I shopped many different refrigerators before I decided on this one. This refrigerator has so many wonderful features. First of all the top french door refrigerator has so much space, includes the fold back shelf to allow for taller items.
We love the flex drawer between the refrigerator and freezer drawer, we use it for most frequently accessed items like lunchmeat, cheese, yogurt so we don't have to open the large top refrigerator section all the time.
The freezer section is very well designed, has the larger bottom drawer and two rolling drawers that are a little more shallow but perfect for leftover single portions and are perfect because you don't have to pile up all your frozen food and have to search through for the item you are looking for. And, there is a spot on the back of the freezer drawer front for frozen pizza! Very well designed for a family. Good Job.
We love the flex drawer between the refrigerator and freezer drawer, we use it for most frequently accessed items like lunchmeat, cheese, yogurt so we don't have to open the large top refrigerator section all the time.
The freezer section is very well designed, has the larger bottom drawer and two rolling drawers that are a little more shallow but perfect for leftover single portions and are perfect because you don't have to pile up all your frozen food and have to search through for the item you are looking for. And, there is a spot on the back of the freezer drawer front for frozen pizza! Very well designed for a family. Good Job.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious with great features.
on March 4, 2026
Posted by: SusieQ
from FL
[This review was collected as part of a promotion.] This was a replacement for the identical refrigerator which was 6 years old. It is the best layout for a refrigerator I have seen in my 82 years. I prefer not to have the prep container's on the door and I would really like the dividers for the exterior drawer (my deli drawer). Wish you would bring them back.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on March 5, 2026
Posted by: None
from Lincoln, Ne
[This review was collected as part of a promotion.] This was a purchase because my 11 year old fridge decided not to make ice anymore. I had some limitations for purchase because of my physical opening available. This fridge has a nice appearance and a middle drawer which I have never had before, including a lower freezer. After a solid week of use I am very happy with the performance, features and look of the fridge. The inside layout and features are very appealing as well. I lowered the temperature settings approximately 4 degrees since I like things a little cooler. All is well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 7, 2026
Posted by: Phil
from Silver Spring, MD
[This review was collected as part of a promotion.] Lots of space and well laid out. But product is very loud and awaiting repair visit to diagnose. Hopefully this is repairable
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Things to consider improvement others well done!
on March 8, 2026
Posted by: Utopia Barb
from Penndel, PA
[This review was collected as part of a promotion.] The prep and store bins are not useful to me. I'd prefer another door shelf.
The bin directly in front of the crisper drawers with the sliding covers is another space that I don't find a good way to utilize. Not deep enough for most items I attempt to place there.
The water dispenser angle seems awkward, must get used to it.
The freezer lights are very dim 65+ plus eyes aren't what they once were.
The temperature is consistent both refrigerator and freezer good job!
The exterior finish is much easier to keep clean then my previous stainless fridge.
The 3 drawer crisper is convenient.
The dividers in the refrigerated drawer are a nice bonus, items can be stacked and stay put.
Overall I am satisfied with my purchase. Just a few things could be improved.
The bin directly in front of the crisper drawers with the sliding covers is another space that I don't find a good way to utilize. Not deep enough for most items I attempt to place there.
The water dispenser angle seems awkward, must get used to it.
The freezer lights are very dim 65+ plus eyes aren't what they once were.
The temperature is consistent both refrigerator and freezer good job!
The exterior finish is much easier to keep clean then my previous stainless fridge.
The 3 drawer crisper is convenient.
The dividers in the refrigerated drawer are a nice bonus, items can be stacked and stay put.
Overall I am satisfied with my purchase. Just a few things could be improved.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer died on day 60
on March 10, 2026
Posted by: Central Florida Mom
from Florida
[This review was collected as part of a promotion.] I have owned it 2 months. Last night I emptied the ice container and water poured out. Then the water source in the door dripped all night, finally ending today. Tonight everything in the freezer is thawed out. The controls show the temperature in the freezer is 0°. Completely unacceptable.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932891.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932891.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com