Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Mdennisd
from Chicago
Verified Purchase:Yes
Replaced older I5 processor. Cannot believe how much it has reduced time to work on photos.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nannie77
from Texas
Verified Purchase:Yes
I do not adapt to technological changes easily and was dreading having to get a new computer. However, my worries were for naught. This was so easy to get started and transfer existing documents, data and photos. I am a very happy customer!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
Poor Functional Design&Quality Needs 2 be Improved
on September 30, 2020
Posted by: Reallygetreal
from greater Philadelphia
https://support.hp.com/in-en/document/c06432435
I recommend that one does not customize this case with upgraded processors, RAM, SSD, Graphics cards, etc.
The processor and motherboard components work as one would expect which is good and the case is sturdy and for now quiet, but the case design and peripheral hardware has some issues.
1. The On/Off button is set too far back in the case and is difficult to access. Have the button protrude 2mm.
2. The DVD R/W is very flimsy and requires a lot of care not to break it; moreover, when inserting a disk it repeatedly pops back open. The eject button is too sensitive. The better solution is to have a separate close button located below the drive. And go back to a metal frame or more robust high tensile plastic with closer tolerance on the joints so it does not jiggle.
3. The USB port identification does not meet standard and unless you go to HP Support there is no way of determining which of the USB ports on the from are 3.1 Gen 1 and 3.1 Gen 2, there are two of each.
I recommend that one does not customize this case with upgraded processors, RAM, SSD, Graphics cards, etc.
The processor and motherboard components work as one would expect which is good and the case is sturdy and for now quiet, but the case design and peripheral hardware has some issues.
1. The On/Off button is set too far back in the case and is difficult to access. Have the button protrude 2mm.
2. The DVD R/W is very flimsy and requires a lot of care not to break it; moreover, when inserting a disk it repeatedly pops back open. The eject button is too sensitive. The better solution is to have a separate close button located below the drive. And go back to a metal frame or more robust high tensile plastic with closer tolerance on the joints so it does not jiggle.
3. The USB port identification does not meet standard and unless you go to HP Support there is no way of determining which of the USB ports on the from are 3.1 Gen 1 and 3.1 Gen 2, there are two of each.
I own HP Stock so I would tell someone to consider buying HP but would suggest looking around.
No, I would not recommend this to a friend.
Features
2
Performance
4
Written by a customer while visiting hp.com
Posted by: tibew
from Terrebonne, Oregon
Verified Purchase:Yes
This computer was a replacement of a Dell I've had for many years. It's still too soon to tell if it's faster and more durable than my old one. I do like the wireless mouse and keyboard though. It's a little slow at loading web pages but that could be my internet speed.
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I like the new computer so far. It is fast and was easy to set up.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
This is an upgrade for me over my last HP Pavillio
on October 30, 2020
Posted by: Anonymous
from Hurley, NY
I bought this 2 months ago, and am totally pleased with this new system. It is fast, easy to use and was relatively easy to set up (all my files were on dropbox, so no problem bringing over files) only having to reinstall a few apps. The best advantage is the immediate response time.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Ohioresident
from Ohio
Verified Purchase:Yes
Just installed yesterday. All is working as it should. This is my 2nd HP computer (or 3rd if you count the one in bought in 2014 that wouldn't even turn on - thankfully, I got a quick exchange done on that). It runs OK, but doesn't seem especially faster than my old HP Pavilion. My complaints are the power button, which is very narrow and needs to be pressed in using a fingernail. Also the optical DVD drive is sideways and flimsy and difficult to insert a disk. So far so good on its operation, but I just feel like the build quality is not as good as the Pavilion computer that I replaced.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Simulator
from Alabama
Verified Purchase:Yes
Used this in the local library , hold up good , public use for education
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com