Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Pop_Ed
from Reading, PA
Verified Purchase:Yes
I purchased this computer recently and finished installing some key software; including office 365, CAD, printer drivers, etc. This computer replaced my aging desktop and so far I am very satisfied with the purchase. The 10th generation I5 processor, SSD, and NVIDIA graphics card combination allow me to blaze through most every operation. I coupled this computer with an Acer HD display that I have connected via a HDMI cable. I used HP computers for years with good results and so far this one looks a great choice too.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: J.J.W.
Verified Purchase:Yes
It kept dropping the Wi-Fi and would not automatically reconnect.
No, I would not recommend this to a friend.
Quality
1
Written by a customer while visiting hp.com
Posted by: T. Johnson
Verified Purchase:Yes
I keep losing connection to internet. My 2015 HP ENVY Desktop performed much better on this aspect. The wireless keyboard and mouse are a joke-extremely spotty performance.
Written by a customer while visiting hp.com
Posted by: Ozzy37
Verified Purchase:Yes
Wi-Fi crashes every few hours and computer must be rebooted. It’s useless like this.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: PES New Computer
from Dallas, Texas
Verified Purchase:Yes
This desktop PC is blinding fast compared to my old HP desktop. I love the way it performs. One thing that I wish was included with the purchase were detailed instructions on how to completely transfer files from the old hard drive to the new computer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Nick2022
Verified Purchase:Yes
Great product but doesn’t stay connected to wifi. Have to keep it plugged with Ethernet cable.
Written by a customer while visiting hp.com
Posted by: Anonymous
from TX
Verified Purchase:Yes
computer has trouble staying online and HP will not address the problem. Will not buy HP products ever again.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Anne from Ohio
from Ohio
Verified Purchase:Yes
I've purchased previous HP products online and have always been pleased with their products. I purchased this new desktop to upgrade to windows 11. However, this time, I hooked everything up, turned it on, and thought I was up and running. I used it to pair with the new HP printer that I also purchased, and while everything was updating, I received a screen message that "Windows is corrupted." I tried rebooting and all the obvious start up tricks to no avail. I had to disconnect it and reconnect the old one. I'm not sure what to do with it at this point. I had already recycled all the packaging, and it was on the Holiday so reaching anyone by phone was impossible. My new HP Envy Is now unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com