Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2 out of 5
4.2
(619 Reviews)
Open Ratings Snapshot
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product. 
(
278 out of 334
)
Best Buy Privacy Policy
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Customer Rating
5 out of 5
5
Good Replacement for Hidden Objects Gamer
on July 22, 2023
Posted by: Ishka
from Redwood City, CA
Verified Purchase:Yes
Very nice, compact machine with just the right amount of graphics power for a lover of hidden object games but not a power gamer. Replaced another HP machine that was 12 years old. Only upgraded because old machine was not compatible with Windows 11. Look forward to another 12 years with this one.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Another HP Envy
on June 14, 2024
Posted by: Susanna707
Verified Purchase:Yes
Average PC. This is the second Envy that I have owned, I thought this one would have a lot better performance, but it doesn't. Refresh is slower than I would like. Buying the product without upgrades doesn't have nearly enough memory for me. This makes video editing difficult or impossible. This is a mid grade PC, but the price is high compared to what you get.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Computer freezes daily
on December 16, 2020
Posted by: Frustrated001
from Charlotte, NC
Verified Purchase:Yes
Computer works great ... until it doesn't. It freezes daily requiring a hard shut down to continue. When it is working, it is a wonderful machine. I thought it could be the keyboard/mouse sleeping until it froze one day while audio was playing and I knew then that the computer itself was freezing due to the loud buzzing that occurred when it stopped working. The only thing you can do at that point is hold in the power button because nothing is working.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
New HP Desktop freezes and locks up!
on December 16, 2020
Posted by: Anonymous
from Guilford CT
Verified Purchase:Yes
Horrible model! Locks up everything totally, including mouse and keyboard, everyday I must restart system and lose any work done to that point, I installed too many programs and personal data to return it so I guess I am stuck with it, stay away from this model.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
It works.
on February 25, 2021
Posted by: Jason in KY
from Bowling Green, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer to replace an HP tower running Vista. The computer is working fine. I only got the 128GB SSD, and that's a little small even for my at home use. I wish I had gotten a bigger SSD drive or none at all. The twin terabytes work fine, but you really have to be careful when transferring data and installing programs to make sure they go on the drives big enough to handle them. The only problem I'm experiencing is with Microsoft Outlook. For some reason, it becomes nonresponsive quite frequently. I've learned how to restart it and get it back in operation, but I haven't figured out why it is doing that. I've not experienced this phenomenon with any other Windows 10 machines.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best Value Ever
on December 6, 2022
Posted by: Adubclub
from Columbus, OH
Verified Purchase:Yes
Excellent Rocket League Computer
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Pleased to Replace Old HP Pavilion
on September 3, 2024
Posted by: bobby46
Verified Purchase:Yes
I replaced my HP Pavilion running Windows 10 from 10 years. I did not realize how sluggish the old system had become over time -- booting up from power off took about 5 minutes. I am very happy with the start up time and performance with the new HP Envy running Windows 11 -- it actually boots up now in about 20 seconds.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Super fast
on September 4, 2020
Posted by: Gregory M
from Boston, Ma
Verified Purchase:Yes
The SSD drive is everything. This computer is so fast my head spun around. My old computer has the I5 processor too but not a SSD drive for start-up files and what a difference that makes. I also upgraded my RAM from 8gb to 16 gb and that made this computer way faster! Wait till you see the keyboard. Insane
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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