Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Rubeng
Verified Purchase:Yes
Just purchased this - and it constantly drops my wi-fi and I have restart programs. I have my laptop side by side to this PC and my laptop isn't dropping the wi-fi signal
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] From the day I opened the desktop late December 2020 I have had a consistent problem with the computer freezing randomly in using various software on the computer. The mouse and the keyboard become unresponsive. The only recourse is a hard reboot to restart it. I have tried HP diagnostics and all software is up to date. I have tried two wireless mouse/keyboard combinations and a wired combination. Nothing helps. It has also froze in the sleep mode where I can't wake up the monitor or system. Very disappointing and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
WiFi will not stay connected. Would not recommend. Junk components.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
My old computer was a better machine despite being close to 10 years old
on February 18, 2025
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Stupid computer keeps changing keyboard input method on its own.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: AprilR
from Salem, OR
Verified Purchase:Yes
I was happy with this computer until my second monitor arrived. At that point, I learned that the second HDMI port doesn't work. I tried all the things - updates, reinstall of drivers, etc. No luck.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: AAJJ
Verified Purchase:Yes
At first the computer was fine, but now it is randomly freezing up.. Ctrl-Alt-Delete does not work and I have to do "hard" turn off with the power button. It restarts fine but will randomly freeze again.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] sadly cannot recommend this pc at all - the specs on it look great - but in fact it was slow & bogged down from day one... i expect better quality from hp and from a pc in this price range
Written by a customer while visiting hp.com
Posted by: cds1689
from Greenville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This PC meets and exceeds my requirements for a fast, reliable, affordable PC that can handle hi-res graphics editing.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com