Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Rubeng
Verified Purchase:Yes
Just purchased this - and it constantly drops my wi-fi and I have restart programs. I have my laptop side by side to this PC and my laptop isn't dropping the wi-fi signal
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] From the day I opened the desktop late December 2020 I have had a consistent problem with the computer freezing randomly in using various software on the computer. The mouse and the keyboard become unresponsive. The only recourse is a hard reboot to restart it. I have tried HP diagnostics and all software is up to date. I have tried two wireless mouse/keyboard combinations and a wired combination. Nothing helps. It has also froze in the sleep mode where I can't wake up the monitor or system. Very disappointing and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
WiFi will not stay connected. Would not recommend. Junk components.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: AprilR
from Salem, OR
Verified Purchase:Yes
I was happy with this computer until my second monitor arrived. At that point, I learned that the second HDMI port doesn't work. I tried all the things - updates, reinstall of drivers, etc. No luck.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: AAJJ
Verified Purchase:Yes
At first the computer was fine, but now it is randomly freezing up.. Ctrl-Alt-Delete does not work and I have to do "hard" turn off with the power button. It restarts fine but will randomly freeze again.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] sadly cannot recommend this pc at all - the specs on it look great - but in fact it was slow & bogged down from day one... i expect better quality from hp and from a pc in this price range
Written by a customer while visiting hp.com
Posted by: cds1689
from Greenville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This PC meets and exceeds my requirements for a fast, reliable, affordable PC that can handle hi-res graphics editing.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: L Hough
from South Florida
Verified Purchase:Yes
Full installation of Microsoft Win11, complete with Google and tons of proprietary over engineered gimmicks. System has so much overhead and spyware it doesn't make users comfortable. Too many gotchas for the home end-user. System sitting in corner collecting dust. KISS!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com