Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: SLBrown
from Global traveler
Verified Purchase:Yes
Partial system failure out of the box. Can't set up multiple monitors. Tech support has involved 3+ hours, re-sets, and more. I expected MUCH better than this!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Paris, Tx.
Verified Purchase:Yes
I know that people are having trouble in every tech industry getting parts to build their computers
but that should make you even more helpful to you clients instead of causing all the headaches, not listening to or believing what we tell you about the systems that we purchased. This had to go back in a little over a two months.
but that should make you even more helpful to you clients instead of causing all the headaches, not listening to or believing what we tell you about the systems that we purchased. This had to go back in a little over a two months.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Whatever1901
Verified Purchase:Yes
2TB HDD is failing and HD has not replaced. Instead the tech had me testing every other aspect of the PC when this thing is making a squealing noised randomly and on shut down.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Thomas xxxxx
from fort Myers
Verified Purchase:Yes
the desktop is total junk. my old envy would print and read the camera card this does neither. support fixed it so it would print that was short lived it reverted back to not being able to connect to the hp smart tank printer. it is slow complete toral perfect junk. support is worthless impossible to contact puts you on endless holds then cannot correct any problems.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Jon_Bearrrr
from South Louisiana
Verified Purchase:Yes
The reason it didn't get 5 stars is that when using the HDMI cable to my smart TV I get nothing but a pic of the desktop wallpaper. It's the same with the WiFi. It worked with my old PC and currently with the wife's laptop. I would appreciate some help with this issue.
I love the physical size, it's way smaller and lighter than any PC I've ever owned. And I'm getting used to the upgrade to Windows 11.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: InfiniTees
from Audubon, NJ
Verified Purchase:Yes
Excellent turnaround time. Computer is exactly what I needed to run my business smoothly.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Adirondacks
Verified Purchase:Yes
Luv it! Quiet and compact. New windows 10 is difficult to work with and so different from my old windows 10 pro. I've used Outlook for many years, new Outlook 2019 is an absolute nightmare to setup/connect. Microsoft support puts you on hold...then hangs up
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: m johnson
from Texas
Verified Purchase:Yes
replaced an older desktop. very nice and much faster.
I would recommend this to a friend!
Written by a customer while visiting hp.com