Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
405
4 Stars
121
3 Stars
46
2 Stars
19
1 Star
66
84%of customers recommend this product.
(
290 out of
347)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Customer Rating
3
The Idea of the computer is great not so much HP s
on July 21, 2022
Posted by: Tiny143
Verified Purchase:Yes
The computer itself would be great if I didn't have to pay for HP to look at the computer two days after setting it up. They want to charge me because it's not a hardware issue. The wifi disconnects every single time I use it and once that happens I can't go into any settings. If I restart it freezes. I have to hard shut off. I will never buy online again. I should have gone to a physical store.
Written by a customer while visiting hp.com
Posted by: GregoTexas
from Dallas
Verified Purchase:Yes
The computer is fine however, the external power on/off button failed: the internal on/off button works just fine but the external mechanical button dosed not make contact with the electronic button. I have had to take the computer to an authorized HP repair facility, consequently I will not be able to use the computer for probably 2 + weeks. Not happy
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Dilkry
from St. Cloud, MN
Verified Purchase:Yes
The setup was quick and easy. I did have to disable some items from startup that I do not need to start up and to remove McAfee but it was minor so very little bloatware on the system. I was able to install all my programs and apps. And I had no problems installing all my Microsoft apps as I have a heavy MS user. The only thing I have to do that I have not done yet is install a new SSD SATA drive and make it my primary drive. I can see where the hybrid SSD of 250 GB will run out quickly. Not sure how well this upgrade will go to a 1TB SSD but we will see.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BillFB
from punta gorda FL
Verified Purchase:Yes
This appeared to be a reboxed unit as some of the components (keyboard and mouse) were opened and there was no user manual included. Machine works fine, though.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: *KM*
from USA
Verified Purchase:Yes
Computer was great. Came without the power cord. Called HP & they shipped it to us. Haven't received it yet, but I'm sure we will.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JimW11
Verified Purchase:Yes
Liked that comes with wireless mouse and keyboard has a lot of from and back inputs
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Billy 102
Verified Purchase:Yes
Great computer. Very fast. I love this thing. I call it a sleeper. It isn't very appealing to the eyes, but it rocks on speed.
Written by a customer while visiting hp.com
Posted by: Tech D
from California
Verified Purchase:Yes
New HP computer is fine, but Windows 11 sucks. Loved my old HP computer with Windows 7. It was bulletproof. New system has to be hard rebooted frequently.
Written by a customer while visiting hp.com