Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
405
4 Stars
121
3 Stars
46
2 Stars
19
1 Star
66
84%of customers recommend this product.
(
290 out of
347)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Safety Dude
from Cincinnati, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent computer so far. Home computing and watching quite a bit of you tube videos. This thing is fast, but keep in mind I was using something akin to a Commodore 64. No hiccups yet. All seems to work quite well.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: PhlJAK
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I definitely expected more from HP. Sadly after spending hours researching ways to fix the WiFi and Bluetooth hardware that came installed in this system, I found out these components are known for being trash. I am in the IT field and I couldn’t figure out how to fix these issues. I even resorted to getting on the phone with Microsoft for a few hours. Their last suggestion for my brand new computer was to reinstall everything. So my conclusion is that the parts installed, as stated by other users far and wide on the internet, are trash. Bluetooth does not connect unless your device is right next to the tower and still fails. Sometimes it will not connect, other times it drops the connection or both. The WiFi is just as bad, not picking up signal from my router despite my other devices in the same room picking up the signal perfectly. It also only picks up certain signals from my other electric line Ethernet device in the same room. The only way it works is if it is hardwired. The system does start up fast, but I would not waste your money when you are going to have to replace necessary components.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Alexis, HP Care, June 1, 2021
Hello there,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: carrie 57
from port aransas, texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this computer for a couple of months now and love love love it. I use it for gaming and graphics design. Its fast. what else matters?
My husband is so jealous, we are saving up to get him one too.
My husband is so jealous, we are saving up to get him one too.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Wizardry
from Ocala FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This "desktop" computer is smaller than my last ENVY desktop and it can actually sit on my desk! No more getting on the floor to add or change cables. Great graphics card, RAM, and storage. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SciFiLvr
Verified Purchase:Yes
[This review was collected as part of a promotion.] What makes it a "4" and not a "5" is that the high-speed USB ports are on the front of the computer, with the slower ones on the back... this means that I have cables coming out of the front of the computer for the permanent attachments...
Otherwise I like this machine. It's fast and quiet... I use it for Photoshop and Dreamweaver mostly.
Otherwise I like this machine. It's fast and quiet... I use it for Photoshop and Dreamweaver mostly.
Written by a customer while visiting hp.com
Posted by: 011235813
Verified Purchase:Yes
My chosen configuration for the HP envy desktop is Core i5 with Nvidia 1650 GPU and 256GB solid state drive + 1TB hard disk. This is perfect for all my needs and meets all expectations: fast boot time, no discernable lag in everyday use, no crashes, can run games at high graphics settings.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Reliable desktop with state of the art features.
on August 13, 2021
Posted by: ElonM
Verified Purchase:Yes
Have bought several desktops in the past and HP is always in my top two choices. Very solid.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Goldini
Verified Purchase:Yes
Very happy with the computer. Very disappointed that it did not contain a DVD player, that I had to buy separately.
I would recommend this to a friend!
Written by a customer while visiting hp.com