Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
379
4 Stars
115
3 Stars
44
2 Stars
18
1 Star
63
83%of customers recommend this product.
(
278 out of
334)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Audiophilephil
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The replacement PC has no issue so far. It's fast and stable. t's the replacement to the original one I had with freezing issue. So far I have not seen it freezing or crashing. The only other complain I have is the flimsy CD tray.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Alex B
from Manalapan NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im a very simple user and wanted to get a desktop that is quick, simple and neat looking. got it all in this machine here. Plenty of storage, very quick uploads and downloads. Very cool over all
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TheRealBob27
from Saint Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the price, a very good machine. Fully featured with everything I want, and I have not experienced any issues in its operation.
The CD tray cover, which is just a flap of cheap plastic, constantly buzzes, just from the slight vibration of the machine running. It's incredibly annoying; I had to remove the spring that popped it open and closed, which helped, but occasionally it will start up again. The tray itself is also pretty flimsy.
The fan can get pretty loud just running a mildly intensive game. I guess it's normal, but also somewhat annoying.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Hobe Sound, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did extensive research on updating my 10 year old HP desktop and this model fulfilled my criteria. Had initial issue with windows 10 waking up from sleep on its own but after several calls with tech support the issue was resolved. All else exceeds my expectations
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jacquit
from South Joisey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a couple days ago and I ABSOLUTELY LOVE IT.. My other computer was old, old, OLD.. this is fast!! The keyboard is amazing!! I just LOVE IT
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Safety Dude
from Cincinnati, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent computer so far. Home computing and watching quite a bit of you tube videos. This thing is fast, but keep in mind I was using something akin to a Commodore 64. No hiccups yet. All seems to work quite well.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: PhlJAK
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I definitely expected more from HP. Sadly after spending hours researching ways to fix the WiFi and Bluetooth hardware that came installed in this system, I found out these components are known for being trash. I am in the IT field and I couldn’t figure out how to fix these issues. I even resorted to getting on the phone with Microsoft for a few hours. Their last suggestion for my brand new computer was to reinstall everything. So my conclusion is that the parts installed, as stated by other users far and wide on the internet, are trash. Bluetooth does not connect unless your device is right next to the tower and still fails. Sometimes it will not connect, other times it drops the connection or both. The WiFi is just as bad, not picking up signal from my router despite my other devices in the same room picking up the signal perfectly. It also only picks up certain signals from my other electric line Ethernet device in the same room. The only way it works is if it is hardwired. The system does start up fast, but I would not waste your money when you are going to have to replace necessary components.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Alexis, HP Care, June 1, 2021
Hello there,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: carrie 57
from port aransas, texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this computer for a couple of months now and love love love it. I use it for gaming and graphics design. Its fast. what else matters?
My husband is so jealous, we are saving up to get him one too.
My husband is so jealous, we are saving up to get him one too.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com