Customer reviews from jbl.com
JBL - Tour Pro 3 True Wireless Noise Cancelling Earbuds - Titanium
Average customer rating
4.4
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
34
4 Stars
5
3 Stars
4
2 Stars
2
1 Star
2
97%of customers recommend this product.
(
31 out of
32)
Customer Reviews for JBL - Tour Pro 3 True Wireless Noise Cancelling Earbuds - Titanium
Customer Rating
5
High Tech Ear Buds!
on September 13, 2024
Posted by: BigFugawee
from Chicago,IL.
[This review was collected as part of a promotion.] I have been using the JBL Tour Pro 3 earbuds for a few weeks now.
First impression is that they seem to be a quality product with excellent
comfort,sound and features.
First impression is that they seem to be a quality product with excellent
comfort,sound and features.
Most features can be controlled from the charging case.
Battery life is excellent.Battery case to earbud recharge speed is fast!
Battery life is excellent.Battery case to earbud recharge speed is fast!
I have been looking for a comfortable way to walk around
with the ability to listen to my music and answer my phone without
looking like I'm an Airline Flight Controller.
These earbuds work great for that purpose. The noise cancelling
feature blocks out many background noise,such as a fan,car engine,
ambient noise. You can put these in and select noise cancelling mode to just block out everything so you can take a nap.
Various size ear tips are included (a foam tip as well) so take your time to find the right ones.
They do fit comfortably once you choose the right size.
with the ability to listen to my music and answer my phone without
looking like I'm an Airline Flight Controller.
These earbuds work great for that purpose. The noise cancelling
feature blocks out many background noise,such as a fan,car engine,
ambient noise. You can put these in and select noise cancelling mode to just block out everything so you can take a nap.
Various size ear tips are included (a foam tip as well) so take your time to find the right ones.
They do fit comfortably once you choose the right size.
I have used these while working construction.Cuts down on some power tool sounds.
Easy to just tap one of the earbuds to pause the music and hear what someone is saying.
Easy to just tap one of the earbuds to pause the music and hear what someone is saying.
These earbuds are great when you're just relaxing or traveling and using
your phone. Two way audio is great. The other party on phone never knows
I'm talking through earbuds. Noise cancelling while talking to someone
works great! I have hearing issues and the noise cancelling makes the
other person's voice stand out and much easier to understand. "HUH?" and "what?" are slowly disappearing from my vocabulary.
your phone. Two way audio is great. The other party on phone never knows
I'm talking through earbuds. Noise cancelling while talking to someone
works great! I have hearing issues and the noise cancelling makes the
other person's voice stand out and much easier to understand. "HUH?" and "what?" are slowly disappearing from my vocabulary.
Bottom line,
You have to read the instruction guide as there are many functions you can access by just tapping the left or right earbud to do things such as pause,change noise cancelling,skip to the next song etc etc.
Seems I am still finding features on these even after a few weeks of use!
Great earbuds,many features,excellent sound and build quality.
Learning curve to access some of the more in depth features.
You have to read the instruction guide as there are many functions you can access by just tapping the left or right earbud to do things such as pause,change noise cancelling,skip to the next song etc etc.
Seems I am still finding features on these even after a few weeks of use!
Great earbuds,many features,excellent sound and build quality.
Learning curve to access some of the more in depth features.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
It is amazing product and loved I recommend a lot
on August 25, 2024
Posted by: Alegua3
from California
[This review was collected as part of a promotion.] Ok I have use my new tour pro 3 on my work and sound is so perfect and the way cancel the noise front outside I like because I heart the music very clear and I work with truck with the engine on and the all future the case have I loved the first time the used was and my house and really like it feel like a real speaker or feel like you in the club dancing this is perfect product I really recommended. Also the way to cancel the noise front outside is easy just touch left side ear and it’s cancel and the right ear you can stop and start the music it make everything easy actually I loved
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Setting the bar high!
on September 3, 2024
Posted by: trfields76
from Morristown, TN
[This review was collected as part of a promotion.] I must say this is one of the best headsets I ever used/owned. Battery life is excellent. Sound quality is excellent. The Features are terrific. hands-down I would truly recommend them any and everybody I know.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Product with the amazing features
on October 1, 2024
Posted by: Lalit
from Manchester, CT
[This review was collected as part of a promotion.] In absolutely love for this product! It's a definite upgrade from previous versions of buds or headphones. I've been a fan of these products ever since I first used a JBL speaker. The charging case is larger this time, and the earbuds themselves look fantastic. After unboxing, I needed a little help with the Bluetooth setup since the user guide wasn't very detailed, but the instructions in the app worked perfectly. Once everything was set up, the music quality was noticeably better. The noise cancellation feature, paired with the easy touch controls on the earbuds, is a game-changer. Overall, these earbuds offer a great experience with plenty of features to explore!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Missing features, useless case display
on November 2, 2024
Posted by: rrnyc
from NYC
Minus one star for not being able to use Spatial Audio while LDAC is enabled. These should work together not separate. If other brands can do it (Sony), why not JBL?
Minus another star for the noticeable wind noise even in slight breeze conditions. There is no wind reduction control. Why?
Minus one more star for the constant, even if for a very short period of time (1-2 seconds) loss of connection and buzzing noise when outside (busy, urban area).
If JBL could've taken all that time, energy and money spent on a useless case display and focus on actual, useful features needed for a pair of wireless earbuds.
The case display offers the exact controls found in the app. What JBL solved by adding this display? The user still needs to take out one device to control the settings, whether is the phone or the case. I have a feeling most people will reach out for the larger device with a larger screen where is easier to read and control the settings. Instead of fiddling with a mini display on a charging case. I use it to look at my wallpaper I uploaded to it.
Minus another star for the noticeable wind noise even in slight breeze conditions. There is no wind reduction control. Why?
Minus one more star for the constant, even if for a very short period of time (1-2 seconds) loss of connection and buzzing noise when outside (busy, urban area).
If JBL could've taken all that time, energy and money spent on a useless case display and focus on actual, useful features needed for a pair of wireless earbuds.
The case display offers the exact controls found in the app. What JBL solved by adding this display? The user still needs to take out one device to control the settings, whether is the phone or the case. I have a feeling most people will reach out for the larger device with a larger screen where is easier to read and control the settings. Instead of fiddling with a mini display on a charging case. I use it to look at my wallpaper I uploaded to it.
Response from jbl.comBy Customer Support, November 5, 2024
Thank you for your feedback. We're sorry to hear that our JBL Tour Pro 3 TWS didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. Our JBL Tour Pro 3 TWS is designed to disable Spatial Audio when LDAC is enabled, allowing the earbuds to deliver high-resolution audio. To activate active noise-cancelling without music, press and hold both earbuds for 5 seconds. To enable active noise-cancelling while listening to music, press and hold either the left or right earbud for 5 seconds. To prevent distortion, ensure that your JBL Tour Pro 3 and the source device are within a Bluetooth range of 10 meters. Additionally, avoid standing too close to Wi-Fi routers or appliances like microwaves, as they may interfere with the connection. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Wow! My favorite ear buds.
on August 23, 2024
Posted by: drbll
from Two Rivers, Wisconsin
[This review was collected as part of a promotion.] First and foremost the sound from these earbuds is very impressive. The bass is really good without being overbearing. The overall sound is very clear, I can hear parts of albums that I have never noticed before. Noise cancelling works well, but the battery life takes a small dive. I use these while working, so after working the morning I generally need to charge during lunch to make it through the afternoon. I love the convivence of the screen on the case, adjusting sound characteristics and being able to easily monitor battery life. The ability to broadcast from a USB-C or 3.5mm jack is next level, giving older components without Bluetooth a new life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Phone calls!!
on September 21, 2024
Posted by: Casey44
from Missouri
I got this a couple of weeks ago and the music audio is super good but taking phone calls are super bad the other person can hear you that good is sounds like you have the mic in your mouth talking
Response from jbl.comBy Customer Support, September 22, 2024
Thanks for your feedback. We're always looking for ways to improve. With our JBL Tour Pro 3, please make sure that the correct audio input device is selected. Sometimes, the software defaults to using the device built-in microphone instead of the earbud's microphone. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
3
Good-Quality Sound, But Is the Design Too Much?
on August 31, 2024
Posted by: dcardona
from Brooklyn, NY
[This review was collected as part of a promotion.] Here’s a single statement combining your thoughts:
The sound quality of these earbuds is solid, making them my daily driver for work, though I'm not an audiophile. They’re comfortable for extended periods, but after a couple of hours, I start feeling fatigue. I appreciate the unique ability to use the case as a "USB speaker," which simplifies swapping between computers without Bluetooth pairing. While interacting with the earbuds through the case alone is convenient, I wouldn’t pay extra for this feature. The extensive feature set, though useful, feels overdesigned. I prefer simple, modern designs, and the inclusion of a screen and the New York-themed background image feels unnecessary and somewhat cliché. Overall, these earbuds offer good sound and functionality, but the design feels a bit too complex for my taste.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, September 1, 2024
Thanks for sharing your feedback on our JBL Tour Pro 3. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you need more help with your unit, please contact our customer support.
Written by a customer while visiting jbl.com