Customer reviews from jbl.com
JBL - Tour Pro 3 True Wireless Noise Cancelling Earbuds - 2024 - Titanium
Average customer rating
4.3 out of 5
4.3
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
38
4 Stars
6
3 Stars
5
2 Stars
4
1 Star
3
97%of customers recommend this product. 
(
31 out of 32
)
Best Buy Privacy Policy
Customer Reviews for JBL - Tour Pro 3 True Wireless Noise Cancelling Earbuds - 2024 - Titanium
Customer Rating
1 out of 5
1
Honest Review
on January 23, 2025
Posted by: Devvo
The only thing giving this a start is the case. Other than that the connectivity to Iphone is absolutely horrendous. You need both earbuds in to activate ANC and you cannot have ANC on with only one headphone. They fall out very easily. Overall these really suck.
Response from jbl.comBy Customer SupportJanuary 26, 2025
Thank you for your feedback. Please know that you may still experience background noise, particularly when using our JBL Tour Pro 3 in Mono mode. For optimal sound quality, we recommend using both earbuds. A single tap on the left earbud activates Active Noise Cancelling (ANC). Regarding the fit of the earbuds, you can try the five different sizes (XS/S/M/L/XL) to find the ideal fit; you may also use "Check My Best Fit" in the JBL Headphone App. For further assistance, please feel free to contact us.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great noise cancelation for in ear buds!
on September 3, 2024
Posted by: Mr No English
from Westchester County, New York
[This review was collected as part of a promotion.] The buds are quite comfortable and are truly "noise canceling" once in. The case is however a bit confusing in the fact that sone of the additional functionally is nice but unnecessary like flashlight and timer. I'd much prefer a functon like vibrate for incoming calls or somthing.
I would recommend this to a friend!
Response from jbl.comBy Customer SupportAugust 25, 2024
Thanks for your feedback. We're always looking for ways to improve, we'll make sure to pass this along to our development team. Our JBL Tour Pro 3 earbuds do not have a vibrate feature for incoming calls. However, the case does offer other useful features like a flashlight, timer, and the ability to view incoming calls on its touchscreen.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL = Airpod Killer......Wow these are amazing
on September 15, 2024
Posted by: richvohra
Purchased my first pair and they were so good that I bought my wife and son a pair.
Holy cow these headphones blow my airpods away.
Below you will find all the reasons why you should buy these earphones
1. Sound Quality: The JBL Tour Pro 3 earbuds offer clear, pristine, and captivating sound quality with the ability to push sound amplification further than previous models.
2. Customizable Audio: You can select from six genre-specific EQ presets or customize your own sound preferences using a 10-band Equalizer via the JBL Headphones app.
3. Advanced Noise Cancelling Features: Includes three modes - Noise Cancelling, Ambient Aware, and Talk Thru, allowing for versatile auditory experiences whether blocking out noise or engaging in conversations without removing the earbuds.
4. Supreme Comfort: The most comfortable earbuds ever worn, lightweight and irritation-free even during extended use or naps. Unlike the airpods these don't fall out.
5. Charging Case: The touchscreen charging case offers 17 different screens for interaction, including battery monitoring, playback controls, volume adjustments, and access to various settings like noise cancelling modes and EQ.
6. Tech Features: The case supports a variety of functions like adjusting volume, changing tracks, setting reminders, activating SilentNow for automatic noise cancellation, and adjusting screen brightness.
7. Personalization Options: You can personalize the charging case with custom screensavers via the JBL Headphones app and choose from 13 different language options.
8. Accessories: Includes multiple sizes of silicon and foam ear tips, two USB-C charging cables, and a USB-C to Aux cable for diverse connectivity and comfort options.
9. Find My Buds Feature: An added security feature that helps locate the earbuds by emitting a beep sound when activated.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL again lives up to their reputation
on September 26, 2024
Posted by: Rockin earbuds
from Atascocita, Texas
[This review was collected as part of a promotion.] The first thing I have to say about this product is exceptional! I have tried many earbuds over the last several years and these beat them all. The first thing that struck me was the fit. I used the setup the way it was shipped and it was a perfect fit for my ears. They come with assorted size earpieces but the ones that shipped were perfect for me. After going out walking in hot humid weather the earbuds stayed in place. Next was the sound. The treble and bass are what I’ve been looking for. You could hear notes you normally won’t hear in other earbuds. Using the JBL app allows you to make several adjustments. For me I have a slight hearing loss in my left ear. It allowed me to equalize the volume. I bought my first JBL product in 1975. Some l100 speakers which to this day are the best speakers I’ve ever owned.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
No good!
on January 6, 2025
Posted by: Ljjj
from Albany New York
Usually dont write reviews or a picky person but these have been terrible. All my sound equipment is jbl. They missed big time. On my 3rd pair. 1st pair started giving Bluetooth connectivity issues. 2nd one less then 2weeks the left ear bud completely failed. Now on my third pair and scared to take it out of the box. Sound quality is ok but not impressive for price. Jbl disappointed with this one. I will hopefully sell and go back to regular buds smh.
Response from jbl.comBy Customer SupportJanuary 10, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tour Pro 3. If needed, we'd also like to get more information so we can check your options. Please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Features to love.
on August 26, 2024
Posted by: Oscardinsa
from San Antonio, Texas
[This review was collected as part of a promotion.] Use earbuds while doing activities like working on the yard/garage. The noise canceling features are awesome with jobs that produce high decibels, lawnmower, edgers, weed wackers and the leaf blowers. The real treats are the attached pictures that are new to earbuds, at least to me. Sound is pure JBL and the touch pads on the buds make it easy to switch modes of listening.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
The new JBL Tour Pro 3 earbud
on August 29, 2024
Posted by: Panama507
from New Orleans,LA.
[This review was collected as part of a promotion.] This earbud has a robust build,the charger is a liltle bulky but is fine ,the sound quality is superb,the High def is another level of music details, the buds are very comfortable in my ears,aproved..
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing little package with some big surprises.
on October 9, 2024
Posted by: AJAmanda1
from Denver, CO
[This review was collected as part of a promotion.] JBL Tour Pro 3 ear buds are like no other. These ear buds have many features that are fun and useful. The JBL Tour Pro 3 comes with a usb-c plug. You can connect to your digital device with the ear buds right in the case when using blue tooth. When I downloaded the app I was able to take a hearing test. There is adjustments between hearing in video to movie, ambulant, talk through, noise canceling all to aid in the best hearing available with out hurting my hearing. The smart sound feature is nice so the sound does not suddenly let sound blast in my ears. These did come with extra sized silicone buds for the best fit.
There is a tiny screen build right into the charging case. You can change the picture shown, turn on a flash light, control the ear buds, see how charged the entire case is as well as each bud. The time is also shown as well as messages, email and more. When this times out the lock screen pops up.
Phone mode is amazing. You can of course talk through the ear buds. You can use gestures to answer the phone and disconnect. You can have the music lower and return with preset timing that starts at 5 seconds to 20 seconds. The spatial sound features head tracking for the best sound.
Now I know at times I fall asleep with my ear buds in my ears. JBL Tour Pro 3 ear buds have a stress releasing white noise sounds There is a Forrest, Ocean, night time sounds. Last but not least with the app the JBL Tour Pro 3 let’s you find your ear bud if you lose one or both. That is one of the best features anyone can ask for.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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