I took a little getting used to this unit after using my 8600 which was more a business unit. After learning how to apply HP smart everything worked out fine helping me scan to computer. I just took a little time getting used to that. Now everything is working fine I love getting my ink without worrying about ordering.
The colors are not nearly as bright nor as crisp as I had hoped. As most of my printing is colored pictures, this was not the right printer for me and I will not be able to use it for anything but letter printing.
we bought this printer about a month ago for personal use ( and so far it has been great. The set up was super easy with the app. we already had the HP instant ink program with our previous printer ( which by the way is also wonderful) and switching it to the new computer was one click!! so far we've only used the printing aspect but will soon be trying the scanning option. the print quality has been good and the printer itself is quieter than our old one(also an HP). I would recommend this printer.