I hate this printer. Connection issues since day one. You have to work through their smart hp app to make it usable. Had to actually look up how to print photos. This coming from a lifelong HP user. They are not making life easier. I would never have purchased this product knowing what I know now. Very slow to connect and very slow to print.
Requires too many steps to make a simple copy. Print quality is not impressive. Document tray is poorly designed, making it difficult to open and close.
This all-in-one printer is not as good as advertised. (1) I configured the printer as instructed. I tried to set up On/Off times (the printer gives an option to select ON/OFF times for each day of the week) using the touch screen on the printer. The problem is the printer uses ONLY GMT (suitable for users in the U.K). I live in the eastern U.S. I want the printer to come ON at 9 AM, New York time and go OFF at 10 PM New York time. It was not possible. I have given up. (2) I have been using the HP Smart app for printing and scanning documents foryears with the All-in-one 8625 printer which was very good, but failed recently. Now, with the 8135, every time I start the HP Smart, it asks for the printer PIN (although it was required at the initial set up only). Strangely, it gives an error whaen the correct PIN is entered. So, I ignore it by pushing the CANCEL button. (3) The printer crashes sometimes, and does not respond. The only way to restart is PowerOFF/Power ON.
I have not tested it extensively, because we do not print/scan documents every day.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Terrible!!!!
on February 11, 2025
Posted by: HP8135e
Horrible setup, wasted about 4 hours trying to get it to work and never did. Boxed it up a took it back, don't waste your money or time on this model!!!