I hate this printer. Connection issues since day one. You have to work through their smart hp app to make it usable. Had to actually look up how to print photos. This coming from a lifelong HP user. They are not making life easier. I would never have purchased this product knowing what I know now. Very slow to connect and very slow to print.
Set-up is a PAIN IN THE POSTERIOR! Also, I purchased this printer because it very clearly stated that it takes ink from any manufacturer. Now the printer is trying to strong-arm me into accepting software updates that will make this printer only compatible with HP-branded ink cartridges. BATE and SWITCH!!!
I bought this model due to its USB connectivity. However, the USB slot was covered. When I removed the covering, I discovered that the USB connectivity has been disabled. I was so disappointed.
Requires too many steps to make a simple copy. Print quality is not impressive. Document tray is poorly designed, making it difficult to open and close.
Written by a customer while visiting hp.com
Customer Rating
1
Terrible!!!!
on February 11, 2025
Posted by: HP8135e
Horrible setup, wasted about 4 hours trying to get it to work and never did. Boxed it up a took it back, don't waste your money or time on this model!!!