Customer reviews from hp.com
HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Average customer rating
4.3
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
208
4 Stars
67
3 Stars
24
2 Stars
12
1 Star
25
84%of customers recommend this product.
(
90 out of
107)
Customer Reviews for HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Posted by: Former HP buyer
from CT
Verified Purchase:Yes
I hate this printer. Connection issues since day one. You have to work through their smart hp app to make it usable. Had to actually look up how to print photos.
This coming from a lifelong HP user. They are not making life easier. I would never have purchased this product knowing what I know now. Very slow to connect and very slow to print.
This coming from a lifelong HP user. They are not making life easier. I would never have purchased this product knowing what I know now. Very slow to connect and very slow to print.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: leon fox
Verified Purchase:Yes
Unable to add this printer to my new laptop. It states printer error, and urges to upgrade windows 11, which is already installed.
Written by a customer while visiting hp.com
Posted by: MKFont
Verified Purchase:Yes
Don't like it at all. Red prints pinkish and purple comes out blue.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: BHJ GD
from Michigan
Verified Purchase:Yes
Requires too many steps to make a simple copy. Print quality is not impressive. Document tray is poorly designed, making it difficult to open and close.
Written by a customer while visiting hp.com
Posted by: MO Bowie
from Eastern USA
Verified Purchase:Yes
This all-in-one printer is not as good as advertised.
(1) I configured the printer as instructed. I tried to set up On/Off times (the printer gives an option to select ON/OFF times for each day of the week) using the touch screen on the printer. The problem is the printer uses ONLY GMT (suitable for users in the U.K). I live in the eastern U.S. I want the printer to come ON at 9 AM, New York time and go OFF at 10 PM New York time. It was not possible. I have given up.
(2) I have been using the HP Smart app for printing and scanning documents foryears with the All-in-one 8625 printer which was very good, but failed recently. Now, with the 8135, every time I start the HP Smart, it asks for the printer PIN (although it was required at the initial set up only). Strangely, it gives an error whaen the correct PIN is entered. So, I ignore it by pushing the CANCEL button.
(3) The printer crashes sometimes, and does not respond. The only way to restart is PowerOFF/Power ON.
(1) I configured the printer as instructed. I tried to set up On/Off times (the printer gives an option to select ON/OFF times for each day of the week) using the touch screen on the printer. The problem is the printer uses ONLY GMT (suitable for users in the U.K). I live in the eastern U.S. I want the printer to come ON at 9 AM, New York time and go OFF at 10 PM New York time. It was not possible. I have given up.
(2) I have been using the HP Smart app for printing and scanning documents foryears with the All-in-one 8625 printer which was very good, but failed recently. Now, with the 8135, every time I start the HP Smart, it asks for the printer PIN (although it was required at the initial set up only). Strangely, it gives an error whaen the correct PIN is entered. So, I ignore it by pushing the CANCEL button.
(3) The printer crashes sometimes, and does not respond. The only way to restart is PowerOFF/Power ON.
I have not tested it extensively, because we do not print/scan documents every day.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Alut
from Iowa
Verified Purchase:Yes
Slower than my last HP printer that was a similar model
Written by a customer while visiting hp.com
Posted by: RT06
Verified Purchase:Yes
Set up for wireless printing was difficult between the Smart Printer and my internet. I was finally able to manually connect.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Justin1234567
Verified Purchase:Yes
The printer goes to sleep and won’t turn back on unless you unplug it.
Written by a customer while visiting hp.com