Customer reviews from hp.com
HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Average customer rating
4.3
(830 Reviews)
Rating breakdown 830 reviews
5 Stars
534
4 Stars
149
3 Stars
59
2 Stars
25
1 Star
63
83%of customers recommend this product.
(
181 out of
219)
Customer Reviews for HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Customer Rating
1
Terrible!!!!
on February 11, 2025
Posted by: HP8135e
Horrible setup, wasted about 4 hours trying to get it to work and never did. Boxed it up a took it back, don't waste your money or time on this model!!!
Written by a customer while visiting hp.com
Posted by: scQue814
from State College, PA
Verified Purchase:Yes
Set-up is a PAIN IN THE POSTERIOR! Also, I purchased this printer because it very clearly stated that it takes ink from any manufacturer. Now the printer is trying to strong-arm me into accepting software updates that will make this printer only compatible with HP-branded ink cartridges. BATE and SWITCH!!!
Written by a customer while visiting hp.com
Posted by: MO Bowie
from Eastern USA
Verified Purchase:Yes
This all-in-one printer is not as good as advertised.
(1) I configured the printer as instructed. I tried to set up On/Off times (the printer gives an option to select ON/OFF times for each day of the week) using the touch screen on the printer. The problem is the printer uses ONLY GMT (suitable for users in the U.K). I live in the eastern U.S. I want the printer to come ON at 9 AM, New York time and go OFF at 10 PM New York time. It was not possible. I have given up.
(2) I have been using the HP Smart app for printing and scanning documents foryears with the All-in-one 8625 printer which was very good, but failed recently. Now, with the 8135, every time I start the HP Smart, it asks for the printer PIN (although it was required at the initial set up only). Strangely, it gives an error whaen the correct PIN is entered. So, I ignore it by pushing the CANCEL button.
(3) The printer crashes sometimes, and does not respond. The only way to restart is PowerOFF/Power ON.
(1) I configured the printer as instructed. I tried to set up On/Off times (the printer gives an option to select ON/OFF times for each day of the week) using the touch screen on the printer. The problem is the printer uses ONLY GMT (suitable for users in the U.K). I live in the eastern U.S. I want the printer to come ON at 9 AM, New York time and go OFF at 10 PM New York time. It was not possible. I have given up.
(2) I have been using the HP Smart app for printing and scanning documents foryears with the All-in-one 8625 printer which was very good, but failed recently. Now, with the 8135, every time I start the HP Smart, it asks for the printer PIN (although it was required at the initial set up only). Strangely, it gives an error whaen the correct PIN is entered. So, I ignore it by pushing the CANCEL button.
(3) The printer crashes sometimes, and does not respond. The only way to restart is PowerOFF/Power ON.
I have not tested it extensively, because we do not print/scan documents every day.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Alut
from Iowa
Verified Purchase:Yes
Slower than my last HP printer that was a similar model
Written by a customer while visiting hp.com
Posted by: Timi 12
Verified Purchase:Yes
It did not print
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
No printer ink control. HP Smart is a joke. Dumbed down AIO
on July 1, 2025
Posted by: OMG!
from Ohio
Cannot control print lightness, darkness or do printhead maintenance of any kind. That feature has been completely removed from all menus and in printer properties! Printing really wets the paper with ink and prints, especially colored prints are over inked. Intant ink calculates a whole page for just an extra line of text. Printer tray is flimsy. You have to open the printer to get the PIN for any kinf of information through HP Smart. the printer egisters a cartige change every time you open it for the PIN. HP Smart is anything but Smart. It's dumb and insulting to someone who wants the option of having even minimal control over print quality and maintenance. Calling it an All in One is a strech. Buyer beware. Website acount, my devices doesnt work properly. Even if I were interested in a better printer, I'm not anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Justin1234567
Verified Purchase:Yes
The printer goes to sleep and won’t turn back on unless you unplug it.
Written by a customer while visiting hp.com
Posted by: Black Sheba
from Lancaster PA
Verified Purchase:Yes
The machine is flimsy. I had to go through the setup for it to communicate to my computer several times. I purchased a 8015e but the setup indicated it was a 8010. I’ll purchase another brand of printer the next time.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com