Customer reviews from hp.com
HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Average customer rating
4.2
(347 Reviews)
Rating breakdown 347 reviews
5 Stars
211
4 Stars
69
3 Stars
25
2 Stars
14
1 Star
28
82%of customers recommend this product.
(
90 out of
110)
Customer Reviews for HP - OfficeJet Pro 8022e Wireless All-in-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
Posted by: RT06
Verified Purchase:Yes
Set up for wireless printing was difficult between the Smart Printer and my internet. I was finally able to manually connect.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Timi 12
Verified Purchase:Yes
It did not print
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Corrinne VZ
Verified Purchase:Yes
It was easy to set up, but every time we went to use it. I had to push the paper forward cause if said it was out of paper. Eventually, nothing worked, the power button wouldn't turn on or off and the quality when it did work wasn't good. I am an HP fan so I was super disappointed on this printer. I hope it was just a lemon of one
Written by a customer while visiting hp.com
Posted by: Joe Hxx
Verified Purchase:Yes
Printer is excellent. Finding the correct driver has been a sturggle
Written by a customer while visiting hp.com
Customer Rating
2
No printer ink control. HP Smart is a joke. Dumbed down AIO
on July 1, 2025
Posted by: OMG!
from Ohio
Cannot control print lightness, darkness or do printhead maintenance of any kind. That feature has been completely removed from all menus and in printer properties! Printing really wets the paper with ink and prints, especially colored prints are over inked. Intant ink calculates a whole page for just an extra line of text. Printer tray is flimsy. You have to open the printer to get the PIN for any kinf of information through HP Smart. the printer egisters a cartige change every time you open it for the PIN. HP Smart is anything but Smart. It's dumb and insulting to someone who wants the option of having even minimal control over print quality and maintenance. Calling it an All in One is a strech. Buyer beware. Website acount, my devices doesnt work properly. Even if I were interested in a better printer, I'm not anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Jahmez
from San Antonio, TX
Verified Purchase:Yes
I bought this model due to its USB connectivity. However, the USB slot was covered. When I removed the covering, I discovered that the USB connectivity has been disabled. I was so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Trapf
Verified Purchase:Yes
Auto feeder not working. Will return.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Khouston
from Houston
Verified Purchase:Yes
The paper feeder keeps reporting it has no paper.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com