Customer reviews from chamberlain.com
Chamberlain - myQ Video Keypad Rechargeable Battery - Black
Average customer rating
3.2
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
3
1 Star
11
52%of customers recommend this product.
(
15 out of
29)
Customer Reviews for Chamberlain - myQ Video Keypad Rechargeable Battery - Black
Posted by: Bob Pickwick
from Bluffton, SC
Verified Purchase:Yes
It was fairly easy to install. I needed to upgrade my wifi system to a mess system in order to give it a consident signal.
Pros: battery backup, Packaged Well, quiet, Sturdy, Stylish, reliable, easy to install, WiFi Capable
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com
Posted by: Boggie
from Arkansas
Verified Purchase:Yes
These work, but the screw to hold them is on the under side and it’s tiny, so it’s easy to drop and get lost. And you’d better keep an eye on the battery and have a spare handy.
Pros: Sturdy, easy to install, WiFi Capable
Response from chamberlain.comBy Social Media, June 11, 2025
Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email social@chamberlain.com. Thank you for your patience.
Written by a customer while visiting chamberlain.com
Posted by: Brian Schaefer
from Phoenix
Verified Purchase:Yes
It arrived timely end works as intended. I bought this so I could have a fully charged battery to exchange with a dead battery win the need arose so I wouldn't have to wait for the original battery to charge for a day. The concept works well as does the new battery; however, the new one doesn't seem to have as long a life than the one that's been in use for years. The new one fully discharges in about 5 or 6 weeks where is the original older battery is good for 10 to 12 weeks. The new one holds a charge for less time than the original, even though they are the same milliamps.
I would recommend this to a friend!
Response from chamberlain.comBy Social Media, June 11, 2025
Thank you for your interest in our products, Brian. We're sorry to hear about the inconvenience this caused you. The battery life can be extended by lowering the motion sensitivity under the settings on the camera. If you're trying to avoid lowering the sensitivity, you can now install a power adapter (MYQ-KH1VXXW) to avoid having to charge the battery. If none of these options are working for you, feel free to contact us directly at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT.
Written by a customer while visiting chamberlain.com
Customer Rating
5
High quality build, works as advertised, easy inst
on June 11, 2025
Posted by: Tom W
Verified Purchase:Yes
High quality build, works as advertised, easy install
Written by a customer while visiting chamberlain.com
Posted by: DJ Tx
from Austin tx
Verified Purchase:Yes
Good to have a spare battery for my garage camera. I just swap out the battery when needed.
Pros: easy to install
I would recommend this to a friend!
Written by a customer while visiting chamberlain.com