Customer reviews from myQ.com
Chamberlain - myQ Smart Indoor Home Security Camera - White
Average customer rating
4.2 out of 5
4.2
(225 Reviews)
Open Ratings Snapshot
Rating breakdown 225 reviews
5 Stars
140
4 Stars
41
3 Stars
15
2 Stars
9
1 Star
20
76%of customers recommend this product. 
(
78 out of 102
)
Best Buy Privacy Policy
Customer Reviews for Chamberlain - myQ Smart Indoor Home Security Camera - White
Customer Rating
4 out of 5
4
Test buy.
on June 22, 2025
Posted by: RAC.
from Puerto Rico
Gender:Male
Verified Purchase:Yes
Good resolution. Only thing is pilot light. Can’t turn it off.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical supportJune 25, 2025
Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
Written by a customer while visiting myQ.com
Customer Rating
1 out of 5
1
Not a good product
on June 22, 2025
Posted by: A Martin
from Indiana
Gender:Female
Verified Purchase:Yes
Not very durable- my cord came out and broke during stall.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical supportJune 25, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Outdoor camera
on June 22, 2025
Posted by: Slcook
Gender:Female
Verified Purchase:Yes
Good products serves its purpose of security.very happy with the product. Highly recommend. Right size very un noticeable
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
5 out of 5
5
Indoor camera
on June 22, 2025
Posted by: Rio’s
from Illinois
Gender:Male
Verified Purchase:Yes
Easy to install. Plan on buying the garage video camera soon. Love the product . One small flaw is the indoor camera needs to have magnetic at base or something to screw in place but still love it
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Customer Rating
1 out of 5
1
Buy something else
on June 22, 2025
Posted by: Hikdroski
from Conroe Texas
Gender:Female
Verified Purchase:Yes
Horrible. The Q app takes about 1 minute to load when you try to access the feed and it's not my Internet. I can view other cameras from different apps without an issue. No matter where I am in my house or outside the house, I have to wait for the camera to load, sometimes even forgetting that I was attempting to open the camera. It's so annoying. I wouldn't recommend buying. The clarity is okay
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical supportJune 24, 2025
Hello, thank you for choosing Chamberlain and for taking the time to rating our products. Should you have any questions about our products or need further assistance, feel free to reach us at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. Thank you for all your time and patience. Thank you.
Written by a customer while visiting myQ.com
Customer Rating
2 out of 5
2
Indoor Cameras
on June 22, 2025
Posted by: TJVs
from TEXAS
Gender:Male
Verified Purchase:Yes
The video quality is fine during the day but the is ZERO usable video after dark. The voice quality is nonexistent!!! These cameras are a waste of money.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical supportJune 24, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting myQ.com
Customer Rating
1 out of 5
1
Skip this purchase
on June 22, 2025
Posted by: Emcee
Verified Purchase:Yes
Constantly have to reconnect the device. Picture quality is mediocre and refresh rate is slow.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical supportJune 25, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting myQ.com
Customer Rating
1 out of 5
1
Worked for a while
on June 22, 2025
Posted by: Louise
from Tennessee
Gender:Female
Verified Purchase:Yes
Worked fine for a few months. I deciddd to move it. I unplugged it and plugged it in across the room. It hasn’t worked since I moved it. Did all the troubleshooting steps. It still won’t work.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical supportJune 25, 2025
Thank you for sharing your review with us, Louise. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting myQ.com
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