It went offline, and I can't get it working. Specifically I cannot get get it to connect to my home network.
Response from myQ.comBy TSC Technical Support, June 27, 2025
Hello Mike. We're sorry to hear of your experience with the myQ Smart Indoor Camera. We would like to provide a meaningful solution following troubleshooting. Please email us at social@chamberlain.com and include this review along with your myQ email address, so we can get in contact with you to resolve the issue. Thank you!
It’s a good camera but won’t connect to my home internet so I plugged in a travel router into my main network switch to create a subnet and yes, the camera connected to the subnet. It’s not a pretty way to go but it works and has enough signal to reach the camera. Good images. I have an IR blaster plugged into a smart switch so it turns on at dusk snd off a few hrs after dawn. I get a great picture
I would recommend this to a friend!
Response from myQ.comBy TSC Technical Support, June 27, 2025
Hello Damian. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
Picture quality not greatest, wish it was better….
on June 21, 2025
Posted by: JerMac
from Ky
Gender:Male
Verified Purchase:Yes
Ok but picture quality not great in garage. Prefer my home security camera and returned for refund.
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, June 27, 2025
Hello Jerry. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you need further help, have any comments, concerns or questions feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Great buy! Outstanding value. Video quality is decent. Easy to set up and use. Separate login credentials for other users would be nice. As the owner, I’d like to know who logged on and/or deleted any videos.
Very clear view from the camera. Nice to check on things when away from the home.
Response from myQ.comBy TSC Technical support, June 25, 2025
Thank you for sharing your review with us. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email social@chamberlain.com. Thank you.