Customer reviews from myQ.com
Chamberlain - myQ Smart Indoor Home Security Camera - White
Average customer rating
4.2
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
140
4 Stars
41
3 Stars
15
2 Stars
9
1 Star
20
76%of customers recommend this product.
(
78 out of
102)
Customer Reviews for Chamberlain - myQ Smart Indoor Home Security Camera - White
Posted by: S. F.
from Nevada
Gender:Male
Verified Purchase:Yes
The video is good, audio is fair but the speaker volume is very low, they do the job and the price is very good.
I would recommend this to a friend!
Response from myQ.comBy TSC Technical support, June 10, 2025
Hello, Fletch. Thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you.
Written by a customer while visiting myQ.com
Posted by: JetTech MarkyMark
from Peachtree City GA
Gender:Male
Verified Purchase:Yes
Easy setup sharp picture.
One thing, once connected to my phone and car, my car never disconnects even when I turn the car off. Went back out to the garage first night using it and my car’s interior lights still on and sound coming thru car speakers. It’s a car problem but it could have made the battery dead if I hadn’t caught it. Turned off the MyQ app and then the car disconnected.
One thing, once connected to my phone and car, my car never disconnects even when I turn the car off. Went back out to the garage first night using it and my car’s interior lights still on and sound coming thru car speakers. It’s a car problem but it could have made the battery dead if I hadn’t caught it. Turned off the MyQ app and then the car disconnected.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Kiski
Verified Purchase:Yes
Camera will connect to live view for 15-20 seconds and then "Oh no! Something's gone wrong!" ALWAYS appears. Camera shows a mediocre signal even though it's 12' from the router. Very disappointed.
Response from myQ.comBy TSC Technical support, June 13, 2025
Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
Written by a customer while visiting myQ.com
Posted by: Bravo
from Minnesota
Gender:Male
Verified Purchase:Yes
Not happy with the quality of the cloud storage it misses 1/2 of what is actually going on the video because it only captures the 1st 30 seconds or so
No, I would not recommend this to a friend.
Response from myQ.comBy TSC Technical Support, June 16, 2025
Hello Steve, we are sorry to hear of your experience with your myQ device. You can go to the Motion Sensitivity settings of your camera device on your myQ account and adjust from Very Low to Very High and in between. The Motion Sensitivity determines how sensitive the camera is to motion in its field of view and determines whether you get fewer motion recordings and notifications, a balanced amount, or the most.
We appreciate your feedback and will be shared with our team. Should you need further help, have any comments, concerns or questions, feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
We appreciate your feedback and will be shared with our team. Should you need further help, have any comments, concerns or questions, feel free to contact us through https://support.chamberlaingroup.com/s/contact-us
Written by a customer while visiting myQ.com
Posted by: Anonymous
from San Antonio, Texas
Gender:Male
Verified Purchase:Yes
THE CAMERAS ARE FANTASTIC AND THE APP IS EASY TO USE. ALL THE FEATURES OVER THE TOP.
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: Anonymous
Verified Purchase:Yes
My camera didn’t work. I read the instructions, the blue light initially came on, then Almost immediately went off and never worked again.
Response from myQ.comBy TSC Technical Support, June 17, 2025
Hi Melinda. We are sorry to hear of the issue you're experiencing with your myQ Smart Indoor Camera. We would like to provide a meaningful solution. Please email us at social@chamberlain.com and include this review along with your myQ email address, so we can get in contact with you to resolve the issue. Thank you!
Written by a customer while visiting myQ.com
Posted by: Princess
from Georgia
Gender:Female
Verified Purchase:Yes
Love this camera! Just Buy it! You will love it! Great picture and sound!
I would recommend this to a friend!
Written by a customer while visiting myQ.com
Posted by: sprinl
from MA
Gender:Male
Verified Purchase:Yes
Nice to have a hard wired camera instead of a battery operated camera. It was an easy installation and is working beautifully. It has marvelous coverage and clarity!!
I would recommend this to a friend!
Written by a customer while visiting myQ.com