Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
349
4 Stars
46
3 Stars
11
2 Stars
8
1 Star
26
92%of customers recommend this product.
(
292 out of
319)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
1
hate the water draining
on September 30, 2025
Posted by: not happy
Why is no one talking about the water? You have to drain out of the dryer? I don’t like it.
Response from Samsung USBy Ricardo, Samsung Care, October 1, 2025
Greetings, We understand your disappointment with your dryer experience. Let us help. Here is a link to the user manual; kindly go to page 45 of the user manual for troubleshooting steps for your dryer that doesn't drain out. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent dryer!
on September 11, 2020
Posted by: PB056
from Toms River
Gender:Female
[This review was collected as part of a promotion.] Samsung does it again! This truly is a beautiful appliance! The clean and sleek look pairs very well with the blue LED lighting. Very, very quiet when it runs and can dry almost anything in our house! It even fits our queen sized comforter, something our our dryer could never do! No more trips to the Laundromat for this lady! This dryer has an ample amount of features to choose from, ranging from 5 different heat temperatures and 10 cycles to choose from. WOW! The wrinkle free and quick dry are our favorite! Setup and installation was a breeze! We could not be happier with our purchase! Thanks Samsung!
Written by a customer while visiting The Insiders
Customer Rating
5
So easy to use
on November 27, 2025
Posted by: Ladybug
[This review was collected as part of a promotion.] Loving my set! After having my last set fir over 30 yrs! Wow glad w my choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent machine
on April 29, 2022
Posted by: Infamousjaye
from Harper Woods, Mi
[This review was collected as part of a promotion.] Bought this dryer recently and it’s amazing. Machine is quiet and gets my clothing dry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Washer work as promoted.
on December 12, 2023
Posted by: JimC
from Clearwater, Florida
[This review was collected as part of a promotion.] Have had the washer for about 1 month and everything seems to be working correctly.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung Dryer
on July 8, 2020
Posted by: Andreah52
from Cecilia
Gender:Female
[This review was collected as part of a promotion.] I am highly impressed with the quality of this Samsung dryer. It is so quiet and plays a beautiful tune when the dryer has completed. I love the LED lights for at night when I'm doing laundry, it lights up perfect. I love that it has a child lock on the buttons so the kids can't come press buttons it also locks the door during the cycle which is great. There is different settings to dry on, i like that I can choose the time to dry or use one of the presettings on the dial. You can also choose how much heat it uses to dry as well which is great. I highly recommend this dryer!
Written by a customer while visiting The Insiders
Customer Rating
5
Dryer review
on July 8, 2020
Posted by: swiftnick14
from LAKE MILLS
Gender:Male
[This review was collected as part of a promotion.] My washer and dryer finally arrived! I can tell already this dryer is up to the challenge of a family of 5! With 9 preset options, even my youngest can handle the chore. The LED Panel is very well organized and lights up brightly when in use, I appreciate the larger print! Samsung gives you the option for the reminder bells, so you are in control. My favorite feature is hands down the wrinkle prevent option. No one hates ironing more than me and this is a great feature to have. Using the Sanitize option allows me to ensure my clothes are dried and extra fresh/clean and no linger odors remain and I am not afraid to say I have a stinky family. From sports to restaurant work, I need something that will take care of these odors! I actually jump up when it's time to do laundry. I can't wait to use it more!
Written by a customer while visiting The Insiders
Customer Rating
5
Quick and efficient
on July 8, 2020
Posted by: shadowshyris
from Kalamazoo
Gender:Female
[This review was collected as part of a promotion.] Not all dryers are made equal and the Samsung 6000 series dryer has made me see the light. With my old dryer I always set it to 60 minutes time dry and maybe the occasional low temp cycle. This baby has so many settings and options, I never realized I was missing. The presets take all the guesswork out of how long and what temp you need to dry things at. The high temp Sanatize preset has been a lifesaver for washing all the masks we have. It gives that extra peace of mind knowing they are really clean. The dryer dries so quickly, is less wasteful, and far more efficient than my previous dryer. I love the musical chime is makes when it turns off and on. And the end of cycle tune is really cute. The LED panel is a very nice feature, you know exactly how much time any setting will take and you also know when it switches over from drying to cooling down. Also noteworthy is the rather interesting lint trap design. Long gone is the foot long screen that may or may not drop lint back into the machine. This uses a folding screen the inserts into the front of the inside of the dryer. Was a bit odd to get used to, but I really like it.
Written by a customer while visiting The Insiders