Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(449 Reviews)
Rating breakdown 449 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
27
92%of customers recommend this product.
(
297 out of
324)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
So roomy ..
on March 2, 2022
Posted by: Bballmomof2boys
from Holland, Ohio
[This review was collected as part of a promotion.] I cannot how big this dryer is. It holds a lot more clothes then my old Fisher & Patkel. Love it. Love my Samsungs!! Only thing I don't like is the door sticking out and not flat with the dryer. I can't close my doors on the laundry space. Only thing I don't like.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Needs better design
on October 5, 2023
Posted by: Dagg
from Iowa
Less than two years old counter weights bolts snapped off breaking the weight in half ripping front door seal. Parts cost half a new one.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy SEA Care, SEA Care, October 5, 2023
Hello Dagg,
We understand how you feel about the cost of the parts. We want to speak to you directly to discuss the repair needed and what options we can lay for you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146371129) to help our team pull up your information when you message us.
Have a great day.
-John
We understand how you feel about the cost of the parts. We want to speak to you directly to discuss the repair needed and what options we can lay for you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146371129) to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on May 27, 2026
Posted by: Beth
[This review was collected as part of a promotion.] I have had this dryer for about a year now and it is very efficient drying clothes. It was purchased from a second home and I plan to purchase another for my primary home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t waste your money
on June 22, 2026
Posted by: Beth
Right after the year warranty was up the dryer started throwing errors. Cost more to fix it then to buy a new one will never buy another Samsung appliance.
A year and 4 months later we bought a Maytag
A year and 4 months later we bought a Maytag
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Another great appliance from Samsung!
on July 21, 2020
Posted by: JDC732
from Toms River
Gender:Male
[This review was collected as part of a promotion.] We were super excited to receive our new appliance from Samsung! It is truly a very beautiful dryer. This machine is incredibly quiet. We can't even hear it running anymore. With an opening of just under 53", the dryer is very deep and can hold a large load. It fits our queen sized comforter with ease. Our old dryer could barely fit the comforter and even ripped it once. We would have to take it to the laundry mat in order to clean it. Not anymore! It has many cycles to choose from. One of our favorites is the wrinkle prevent mode, which will tumble dry the clothing over a longer period of time in order to reduce the wrinkles in the clothing. I was never good at ironing clothing and prefer this option over hanging certain items out to dry. We currently have the machines side by side, but they are stack-able. This is another great option if you would like to save some space. I told my family and friends about our new appliances and they already joked about coming over and using them! Samsung uses state of the art and innovating technology to reduce both water and electricity and keeps our family in mind when designing their appliances. Features like the child safety lock and the reminder to self clean after 40 loads helps keep our families clothes clean and our children safe. Thanks Samsung!
Written by a customer while visiting The Insiders
Customer Rating
5
Drys fast
on August 26, 2020
Posted by: amber179
from Boardman
Gender:Female
[This review was collected as part of a promotion.] Dryer is large capacity, drys my king size bedding in one load with no problem. It is very quiet! I love the sanatize feature! The controls are very easy to follow, led panel let's you know the remaining time. You can dry a large capacity all at once, cutting down on time. I got the stacking kit, which saves space. Kit was easily installed. I love the blue LED lighting inside the dryer! Easy to see! I like the looks of the sleek design! I highly recommended. UPDATE: after months of using this dryer, I still Love it! The only thing that I would change is the dryer lint catcher. The plastic lint catcher does not seal completely allowing dryer sheets to escape into the vent.
Written by a customer while visiting The Insiders
Customer Rating
4
Great machine
on December 24, 2025
Posted by: Mike 87
from Fairfax, VA
[This review was collected as part of a promotion.] Product is great. Only issue is clothes lent gets stuck around the rubber ring sealing the door.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never buy a Samsung again
on December 28, 2024
Posted by: Geri
from Palm Harbor Florida
[This review was collected as part of a promotion.] I bought this 5 months ago and it broke down and so far Samsung has not done anything to
Help me
Help me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, January 28, 2025
Geri, we want to know more about what occurred with your Samsung dryer and would like to assist as soon as possible.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148271041) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148271041) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US