Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
327
4 Stars
43
3 Stars
10
2 Stars
7
1 Star
26
91%of customers recommend this product.
(
273 out of
299)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
1
You can’t turn off the annoying system sounds
on December 17, 2020
Posted by: Kayla
from Seattle, wa
probably the worst washer and dryer i could have bought. it has the most shrill system sounds that play with every dial or click. it literally plays a 5 second jingle everytime you turn it on/off, or it times out. the best part, it can’t be turned off according to the samsung reps. though it is smart app capable, it wont go into wifi mode or pair. not worth the extra price tag.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
2
Response from Samsung USBy Pat, Samsung Care, December 18, 2020
Have you also try contacting our Smart Things department? They would be able to assist you with this concern too. ^Pat
Smart Things (866)8132-404
Smart Things (866)8132-404
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 6000 Dryer
on July 14, 2020
Posted by: liljayp1
from Jonesboro
Gender:Male
[This review was collected as part of a promotion.] This Samsung 6000 Dryer is REALLY nice. I am pleased with all the features, large size and quiet operation. I have been able to dry large quantities of clothes with this dryer without having to increase dry time or start another dry cycle due to all the clothes not being dry. It is completely quiet when in use and the tone sounds that are heard from selecting an option or turning the knob is nice. I enjoy being able to select my own dry time and even increase the tie it takes to dry my clothes, the Quick Dry feature is my favorite because I don't have to wait for hour(s) or even lengthy minutes to get my clothes dry. The drum is large and being able to see inside by using the drum light is a very nice feature. I like the notification sound the dryer makes when my clothes are dry, the moisture sensor is an added bonus which ensures my clothes won't be over dry or damp when the cycle is complete. I like the sanitize feature which keeps the dryer free from smells and must odors, using this keeps me from doing the unwanted cleaning of the unit after several uses. I like the wrinkle free feature which keeps my clothes from coming out the dryer like crumpled up paper which eliminates me from having to iron every article that comes out when done. This dryer gets a 10 out of 10 from me, the many options, large size, efficient use and silence when in use are all top of the line benefits of using/owning this dryer. Samsung really took their time and designed this dryer with the customer in mind. I thoroughly enjoy washing/drying my clothes now and feel in complete control of my laundry tasks. Great job SAMSUNG !
Written by a customer while visiting The Insiders
Customer Rating
4
Dryer
on July 20, 2022
Posted by: Angelwings
from Florida
[This review was collected as part of a promotion.] I bought my dryer almost two weeks ago. I love how I do not have to wait and hour for it to finish drying my clothes.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
hate the water draining
on September 30, 2025
Posted by: not happy
Why is no one talking about the water? You have to drain out of the dryer? I don’t like it.
Response from Samsung USBy Ricardo, Samsung Care, October 1, 2025
Greetings, We understand your disappointment with your dryer experience. Let us help. Here is a link to the user manual; kindly go to page 45 of the user manual for troubleshooting steps for your dryer that doesn't drain out. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent dryer!
on September 11, 2020
Posted by: PB056
from Toms River
Gender:Female
[This review was collected as part of a promotion.] Samsung does it again! This truly is a beautiful appliance! The clean and sleek look pairs very well with the blue LED lighting. Very, very quiet when it runs and can dry almost anything in our house! It even fits our queen sized comforter, something our our dryer could never do! No more trips to the Laundromat for this lady! This dryer has an ample amount of features to choose from, ranging from 5 different heat temperatures and 10 cycles to choose from. WOW! The wrinkle free and quick dry are our favorite! Setup and installation was a breeze! We could not be happier with our purchase! Thanks Samsung!
Written by a customer while visiting The Insiders
Customer Rating
5
So easy to use
on November 27, 2025
Posted by: Ladybug
[This review was collected as part of a promotion.] Loving my set! After having my last set fir over 30 yrs! Wow glad w my choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent machine
on April 29, 2022
Posted by: Infamousjaye
from Harper Woods, Mi
[This review was collected as part of a promotion.] Bought this dryer recently and it’s amazing. Machine is quiet and gets my clothing dry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Washer work as promoted.
on December 12, 2023
Posted by: JimC
from Clearwater, Florida
[This review was collected as part of a promotion.] Have had the washer for about 1 month and everything seems to be working correctly.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US