Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(449 Reviews)
Rating breakdown 449 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
27
92%of customers recommend this product.
(
297 out of
324)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
The new way to wash and dry
on April 14, 2026
Posted by: Samsung samurai
from 28 orchard st, Apt.1
[This review was collected as part of a promotion.] it's amazing has never let me down I recommend it to everyone if you don't have this you don't have anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very family focused and tough to boot!
on May 1, 2026
Posted by: 2samsungs1life
[This review was collected as part of a promotion.] this particular dryer is actually very good families 10 settings I don't even use all 10 I use the bulky and the delegates kids so we put it through the wringer it just keeps on fighting I am impressed saves money does great job getting the clothes dry without overheating I don't really use the steam option that much but it is very I would recommend it 100% for any families
Written by a customer while visiting Samsung US
Customer Rating
5
Worked Out Well For Me...
on May 6, 2026
Posted by: Glenn
[This review was collected as part of a promotion.] This dryer has worked out well for me as I haven't experienced any issues since I bought it a couple years ago. It does the job in terms of dryness efficiency and overall consistency with its capacity to handle loads. I highly recommend for its precision in that I never really have to do loads over again a second time.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and many details
on May 12, 2026
Posted by: Gatsby
[This review was collected as part of a promotion.] It's very spacious, where as I can put aloe mm of clothes in also its quiet not liud like your regular washer or dryer also its clean and consistently very efficient also its precise in cleaning
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 17, 2026
Posted by: Shophero
[This review was collected as part of a promotion.] love to price and ease of love the price and ease of use fantastic
Written by a customer while visiting Samsung US
Customer Rating
1
Do not order from Samsung’s website!
on February 11, 2021
Posted by: Eric
i ordered my washer and dryer on december 26th. they told me it would be delivered on january 20th which i accepted. a on january 19th the said they needed to reschedule delivery for the 22nd. then on the 21st they said they would deliver it on the 27th. on the 26th i got a call saying they could not longer send me the washer and dryer that i already paid for! i then had to talk to three useless samsung representatives who did absolutely nothing for me. i finally talked to one nice lady who finally got my order through and got me a delivery date for february 11th. now today as i am waiting for my delivery to be dropped off at my house i get a call saying i need to schedule my delivery! if you do want to order one of their washers or dryers don't not order it from their website.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, February 12, 2021
I can understand your disappointment with the situation and value your feedback greatly. If you have any other hiccups, chat with us at the links below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142959472
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142959472
Written by a customer while visiting Samsung US
Customer Rating
1
Caught on FIRE after 2 months
on December 10, 2020
Posted by: Zach
from boulder, co
do not buy this dryer. after a month and a half of purchasing new, the dryer started leaking water from the bottom (not from the connections). a few days after that, it started smoking and filled my house with toxic smoke in a few seconds. luckily i was right there and turned it off and unplug it before it caught my entire laundry room on fire. my air ducts are clear and was professionally installed... so i know with out a doubt it's not the dryer and not user error....I still have not been able to get it fixed or replaced...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, December 11, 2020
We address these types of concerns with the utmost urgency and priority. I'm just happy you are okay and able to alert us of this experience. To get this problem addressed as soon as possible, please contact our Social Media team by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142724619
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142724619
Written by a customer while visiting Samsung US
Customer Rating
5
In love whit my dryer
on July 21, 2020
Posted by: maria2343
from Holyoke
Gender:Female
[This review was collected as part of a promotion.] My experience with the dryer has been excellent, it has a cycle selection system that, among other things, can highlight bedding drying, sportswear and manual selection, this combined with a wrinkle prevention key (it is very important that this key is activated if you want your clothes to be impeccable) allows your clothes to be almost perfect and without the need for ironing. It also has a lint collection basket that allows it to stay inside, preventing it from ever going out and causing all clothes to be soiled. What I personally like is that even when you put a drying cycle on, if it is finished it detects that the clothes are wet and continues to dry until everything is completely dry. It has a load capacity that allows you to fit queen or king size comforters with the assurance that they will dry completely without having to cycle several times. On the other hand, the start buttons provide energy savings since the moment it stops being in motion, it turns off (it does not continue counting as the analogue system does), it contains a light that when you open the door, it turns on, allowing you to see even when you have the laundry light off.
Written by a customer while visiting The Insiders
