Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great performance and style
on December 22, 2025
Posted by: BeardedWonder618
from St Louis, MO
[This review was collected as part of a promotion.] My wife loves this dryer. It doesn't leave clothes wet and the times are much shorter than our old dryer which is awesome. Looks awesome as well black with copper which fit our style very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on December 22, 2025
Posted by: Rayven
from Colorado
[This review was collected as part of a promotion.] I absolutely love my Samsung washer and dryer! They’re sleek, quiet, and very easy to use. The washer cleans thoroughly without being harsh on clothes, and the dryer dries evenly without over-drying. I really appreciate the multiple cycle options and how efficient they are with both water and energy. Overall, they’ve made laundry faster and more convenient—definitely a great investment for any household.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on December 21, 2025
Posted by: Wash
[This review was collected as part of a promotion.] Thank you great product. Smooth while using it-capacity is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect
on December 18, 2025
Posted by: Ajay
from Boston
[This review was collected as part of a promotion.] Loved the product. Works perfect. It was a perfect upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficiency
on December 13, 2025
Posted by: Benjamin
from Houston, TX
[This review was collected as part of a promotion.] The washer and dryer combo wash and dry efficiently.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective dryer
on December 11, 2025
Posted by: Ester
[This review was collected as part of a promotion.] Put in a load to dry after the 3rd time of using it we gave up clothes would still come out damp. Also Everytime I would start the washer it would start at 49 minutes and few seconds later as I walked away the dryer would say it finish drying. Called in to get a replacement and now we waiting for a new one hopefully this one works
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 11, 2025
Hello Ester,
We understand the inconvenience of dealing with a non-drying dryer.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand the inconvenience of dealing with a non-drying dryer.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on December 8, 2025
Posted by: Danie
from Morristown tennessee
[This review was collected as part of a promotion.] The dryer works great. I love the size I can fit large bedding
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on December 7, 2025
Posted by: Rufus
[This review was collected as part of a promotion.] It's our 2nd Samsung dryer. First one lasted 15+years. Decided to get another.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US