Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
349
4 Stars
46
3 Stars
11
2 Stars
8
1 Star
26
92%of customers recommend this product.
(
292 out of
319)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Easy to follow design and instructions
on November 26, 2025
Posted by: Joyful
[This review was collected as part of a promotion.] This appliance is great the sensors and the controls are easy to follow and gets the clothes dry on time!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super extremely excited for this set
on December 3, 2025
Posted by: Tubbs
from Michigan
[This review was collected as part of a promotion.] The best washer and dryer set. The performance is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective dryer
on December 11, 2025
Posted by: Ester
[This review was collected as part of a promotion.] Put in a load to dry after the 3rd time of using it we gave up clothes would still come out damp. Also Everytime I would start the washer it would start at 49 minutes and few seconds later as I walked away the dryer would say it finish drying. Called in to get a replacement and now we waiting for a new one hopefully this one works
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 11, 2025
Hello Ester,
We understand the inconvenience of dealing with a non-drying dryer.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand the inconvenience of dealing with a non-drying dryer.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and style
on December 22, 2025
Posted by: BeardedWonder618
from St Louis, MO
[This review was collected as part of a promotion.] My wife loves this dryer. It doesn't leave clothes wet and the times are much shorter than our old dryer which is awesome. Looks awesome as well black with copper which fit our style very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and efficient
on December 28, 2025
Posted by: Hansonlover
from 24124
[This review was collected as part of a promotion.] Am able to pack full and get more laundry completed rather then multiple loads
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 29, 2026
Posted by: Billy
from Ocala, FL
[This review was collected as part of a promotion.] I love this dryer. I purchased the pedestal and it is the perfect height. I am so happy that the washer and dryer doors open opposite for easy transfer from wash to dry! I couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new way to wash and dry
on April 14, 2026
Posted by: Samsung samurai
from 28 orchard st, Apt.1
[This review was collected as part of a promotion.] it's amazing has never let me down I recommend it to everyone if you don't have this you don't have anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very family focused and tough to boot!
on May 1, 2026
Posted by: 2samsungs1life
[This review was collected as part of a promotion.] this particular dryer is actually very good families 10 settings I don't even use all 10 I use the bulky and the delegates kids so we put it through the wringer it just keeps on fighting I am impressed saves money does great job getting the clothes dry without overheating I don't really use the steam option that much but it is very I would recommend it 100% for any families
Written by a customer while visiting Samsung US