Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
3
Noisy dryer. Hopefully it’s not defective.
on January 9, 2026
Posted by: Harley
Very noisy dryer. I hope it will last, only dried two loads since I got it. Disappointed it’s so noisy. Bought the washer and dryer at Lowe’s and they installed it. Anyone else notice how loud this dryer is? I just hope it’s not a defective dryer. The sensor for not over drying seems to not work well. Clothes are still damp when I use that setting.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, January 9, 2026
We aim to ensure your dryer always functions at its best, Harley. Let's help you.
To rectify your dryer's concern, please click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1151797617, to help our team pull up your information when you message us.
Have a great day.
-John
To rectify your dryer's concern, please click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1151797617, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
4
Great capacity
on January 5, 2026
Posted by: Messi93
from Centerton, AR
[This review was collected as part of a promotion.] I’ve owned this Samsung washer-dryer set for two months, and it’s transformed our laundry routine. The 7.5 cu. ft. capacities easily tackle king-size comforters and weekly family loads without multiple cycles. The standout Sanitize+ feature on both delivers hospital-grade cleaning: the washer’s Hygiene Steam cycle eliminates 99.9% of bacteria and allergens, while the dryer’s Steam Sanitize+ removes germs, pollen, and dust mites—perfect for kids’ clothes and pet bedding.
SmartThings app integration sends cycle alerts and lets me start loads remotely, saving time during workdays. Sensor Dry prevents over-drying, and ENERGY STAR efficiency keeps bills low. Quiet operation and sleek design fit our Arkansas home beautifully.
Minor quirks: occasional app glitches need quick resets. Overall, 5 stars—reliable, powerful, and modern. Ideal for households prioritizing hygiene and convenience.
SmartThings app integration sends cycle alerts and lets me start loads remotely, saving time during workdays. Sensor Dry prevents over-drying, and ENERGY STAR efficiency keeps bills low. Quiet operation and sleek design fit our Arkansas home beautifully.
Minor quirks: occasional app glitches need quick resets. Overall, 5 stars—reliable, powerful, and modern. Ideal for households prioritizing hygiene and convenience.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficiency
on January 3, 2026
Posted by: Carl
from CT
[This review was collected as part of a promotion.] Efficiently dries large loads in very small amount of time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 2, 2026
Posted by: Bwood
from Ledbetter kentucky
[This review was collected as part of a promotion.] Love the look like the price i had good luck with this brand in the past
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best home purchase by far
on December 31, 2025
Posted by: Anonymous
from Miami,fl
[This review was collected as part of a promotion.] By far my best home purchase. First or all its elegant and super sleek. Secondly its super efficient, i have a house full of athletes and this is something i need to function well and fast. All the features make laundry time a breze. All the settings are easy to use and very user friendly. The amont of clothes i can dry at once makes its so much more functional. The wifi app control lets me go about my day and know when my load is done. Its sensors are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet
on December 30, 2025
Posted by: Herb13
from Homer Glen Illinois
[This review was collected as part of a promotion.] Like the moisture sensor, little noise and quality dry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great and efficient
on December 28, 2025
Posted by: Hansonlover
from 24124
[This review was collected as part of a promotion.] Am able to pack full and get more laundry completed rather then multiple loads
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great machine
on December 24, 2025
Posted by: Mike 87
from Fairfax, VA
[This review was collected as part of a promotion.] Product is great. Only issue is clothes lent gets stuck around the rubber ring sealing the door.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US