Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great with no noise
on April 25, 2026
Posted by: Brandyn
from Maine
[This review was collected as part of a promotion.] I love how silent it is compared to my old.
It's more efficient with lower power consumption and has load capacity to get my whole load done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not great
on April 23, 2026
Posted by: Jmears46
from Zanesville, Ohio
[This review was collected as part of a promotion.] This dryer isn't great. You have to run it on a one hour cycle on highest hear setting in order to dry a load of clothes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Nicole, Samsung, May 5, 2026
Hello Jmears46,
This emphasizes the expectation that daily performance should support a predictable routine.
For this model, drying time is designed to adjust automatically based on airflow, load size, and cycle selection, so needing extended time often points to setup or load‑related factors rather than the dryer’s core operation.
Proper airflow, correct load sizing, and routine lint and vent checks all play an important role in supporting consistent drying results.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10002107/
If the suggested steps don’t help improve drying consistency, connecting with Samsung Care allows our team to review your dryer model and help determine next steps based on how the unit is currently operating.
Please keep this reference number for your records: 1152453852. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
This emphasizes the expectation that daily performance should support a predictable routine.
For this model, drying time is designed to adjust automatically based on airflow, load size, and cycle selection, so needing extended time often points to setup or load‑related factors rather than the dryer’s core operation.
Proper airflow, correct load sizing, and routine lint and vent checks all play an important role in supporting consistent drying results.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10002107/
If the suggested steps don’t help improve drying consistency, connecting with Samsung Care allows our team to review your dryer model and help determine next steps based on how the unit is currently operating.
Please keep this reference number for your records: 1152453852. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Just the best.
on April 20, 2026
Posted by: notthashoppa
from Rthrntsy
[This review was collected as part of a promotion.] This is a very efficient machine I got my electric bill 2 months after purchasing and it literally cost me 1/3 less than my previous one did. Overall I'm pleased with it we don't make a lot of money but we purchased it with a tax refund so it's nice to have something new. I hope you guys have luck with yours, ours has not broke down yet. We expect to get at least 10 years out of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplified your daily needs
on April 20, 2026
Posted by: Sathiya
from Franklin, TN
[This review was collected as part of a promotion.] Thie is the fantastic unit for our daily needs with dry sensor. This also helps energy savings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new way to wash and dry
on April 14, 2026
Posted by: Samsung samurai
from 28 orchard st, Apt.1
[This review was collected as part of a promotion.] it's amazing has never let me down I recommend it to everyone if you don't have this you don't have anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great capacity
on April 14, 2026
Posted by: Samsunggurl
[This review was collected as part of a promotion.] My dryer has large capacity. It has been very efficient and consistent on the dry time. I love that you cannot hear the dryer running. It gives you a ringtone when it's done. Its
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung dryer
on April 14, 2026
Posted by: Princess
[This review was collected as part of a promotion.] My Samsung dryer is amazing! Its got plenty of room inside, alot of different settings for many options and dries everything the first time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent drying quality
on April 13, 2026
Posted by: Jrod
from Texas
[This review was collected as part of a promotion.] The Samsung dryer I own has great capacity as well as being efficient. The consistency of my clothes being dryer when it stops on any of the sensor dry settings is fantastic. There is very little noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US