Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
1
Caught on FIRE after 2 months
on December 10, 2020
Posted by: Zach
from boulder, co
do not buy this dryer. after a month and a half of purchasing new, the dryer started leaking water from the bottom (not from the connections). a few days after that, it started smoking and filled my house with toxic smoke in a few seconds. luckily i was right there and turned it off and unplug it before it caught my entire laundry room on fire. my air ducts are clear and was professionally installed... so i know with out a doubt it's not the dryer and not user error....I still have not been able to get it fixed or replaced...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, December 11, 2020
We address these types of concerns with the utmost urgency and priority. I'm just happy you are okay and able to alert us of this experience. To get this problem addressed as soon as possible, please contact our Social Media team by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142724619
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142724619
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent dryer
on November 15, 2020
Posted by: Jaye
from Toledo,ohio
[This review was collected as part of a promotion.] It is a excellent dryer, but could use some enhancements for the drum light like longer time on when door is opened and a better on and off button to turn on when needed. Thanks
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Quiet dryer.
on November 13, 2020
Posted by: BarNone
from Flushing, NY
[This review was collected as part of a promotion.] My old Maytag dryer started making noises and so I decide to replace it with a Samsung this time. The dryer works well, has a lot of nice features - especially wrinkle prevent - so that I don't have to empty the dryer immediately when it finishes the cycle. However, the sole problem I encountered and would critique was that the lint screen is tough to clean because it is hard to get your fingers in the location to remove the lint.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT
on November 13, 2020
Posted by: BrownBagNation
[This review was collected as part of a promotion.] I love this dryer. Its beautiful. Easy to clean the trap. Sings a pretty song when complete and it works better than any dryer I've ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on November 13, 2020
Posted by: Jayne
from Venice, FL
[This review was collected as part of a promotion.] Easy to use and dry clothes thoroughly. Very glad I bought this dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality
on November 12, 2020
Posted by: LVgranny
from Las Vegas
[This review was collected as part of a promotion.] Good product nice features and large capacity. My only concern is the lint screen lifetime is questionable, could possibly suffer fatigue from opening and closing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on November 12, 2020
Posted by: Perfect
from Colleyville, Texas
[This review was collected as part of a promotion.] This is perfect for me....handles everything from blankets to light items..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great features
on November 12, 2020
Posted by: bill
from birmingham al
[This review was collected as part of a promotion.] i got because of the great price and features would recommend
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US