Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
gas dryer
on February 24, 2021
Posted by: mrjam
from jersey city nj
[This review was collected as part of a promotion.] I am very happy so far with my new Samsung gas dryer and I got a five-year plan so I don't get stuck with a bill to fix it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
7.5 cu. ft. Electric Dryer with Sensor Dry in Whit
on February 24, 2021
Posted by: Siva
[This review was collected as part of a promotion.] The Dryer is great, I would recommend , value for the $$
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE PRODUCT
on February 24, 2021
Posted by: FEVERANDCHILLS
from INDIANAPOLIS IN
[This review was collected as part of a promotion.] WE HAVE BOUT SAMSUNG GAS RANGE nd refrigerator ND LOVE THEM BOTH AND HAVE NOT ANY PROBLEMS. THEY BOTH COME ELL REFERRED nd we dis not expect anything less from the dryer. got the dryer and again very pleased with the product. we are expecting to complete our Samsung family a dishwasher and a washer in the neR FUTURE
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
so quiet
on February 24, 2021
Posted by: morgan
from grand rapids, mi
[This review was collected as part of a promotion.] it's so quite and the controls are so easy to understand
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Appliances
on February 24, 2021
Posted by: Mark E
from Oxford, MS
[This review was collected as part of a promotion.] Very happy with this new washer and dryer! I would highly recommend them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product
on February 18, 2021
Posted by: Adam
from Huntsville, AL
Product vents co2 into the home. It has an annoyingly long end cycle alert that can not be changed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Pat, Samsung Care, February 19, 2021
You can turn the alarm sound off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active. To do this, press and hold the Damp Alert button for 3 seconds. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
1
Do not order from Samsung’s website!
on February 11, 2021
Posted by: Eric
i ordered my washer and dryer on december 26th. they told me it would be delivered on january 20th which i accepted. a on january 19th the said they needed to reschedule delivery for the 22nd. then on the 21st they said they would deliver it on the 27th. on the 26th i got a call saying they could not longer send me the washer and dryer that i already paid for! i then had to talk to three useless samsung representatives who did absolutely nothing for me. i finally talked to one nice lady who finally got my order through and got me a delivery date for february 11th. now today as i am waiting for my delivery to be dropped off at my house i get a call saying i need to schedule my delivery! if you do want to order one of their washers or dryers don't not order it from their website.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, February 12, 2021
I can understand your disappointment with the situation and value your feedback greatly. If you have any other hiccups, chat with us at the links below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142959472
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142959472
Written by a customer while visiting Samsung US
Customer Rating
1
You can’t turn off the annoying system sounds
on December 17, 2020
Posted by: Kayla
from Seattle, wa
probably the worst washer and dryer i could have bought. it has the most shrill system sounds that play with every dial or click. it literally plays a 5 second jingle everytime you turn it on/off, or it times out. the best part, it can’t be turned off according to the samsung reps. though it is smart app capable, it wont go into wifi mode or pair. not worth the extra price tag.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
2
Response from Samsung USBy Pat, Samsung Care, December 18, 2020
Have you also try contacting our Smart Things department? They would be able to assist you with this concern too. ^Pat
Smart Things (866)8132-404
Smart Things (866)8132-404
Written by a customer while visiting Samsung US