Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(405 Reviews)
Rating breakdown 405 reviews
5 Stars
319
4 Stars
43
3 Stars
10
2 Stars
7
1 Star
26
91%of customers recommend this product.
(
266 out of
292)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Efficiency
on January 3, 2026
Posted by: Carl
from CT
[This review was collected as part of a promotion.] Efficiently dries large loads in very small amount of time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great capacity
on January 5, 2026
Posted by: Messi93
from Centerton, AR
[This review was collected as part of a promotion.] I’ve owned this Samsung washer-dryer set for two months, and it’s transformed our laundry routine. The 7.5 cu. ft. capacities easily tackle king-size comforters and weekly family loads without multiple cycles. The standout Sanitize+ feature on both delivers hospital-grade cleaning: the washer’s Hygiene Steam cycle eliminates 99.9% of bacteria and allergens, while the dryer’s Steam Sanitize+ removes germs, pollen, and dust mites—perfect for kids’ clothes and pet bedding.
SmartThings app integration sends cycle alerts and lets me start loads remotely, saving time during workdays. Sensor Dry prevents over-drying, and ENERGY STAR efficiency keeps bills low. Quiet operation and sleek design fit our Arkansas home beautifully.
Minor quirks: occasional app glitches need quick resets. Overall, 5 stars—reliable, powerful, and modern. Ideal for households prioritizing hygiene and convenience.
SmartThings app integration sends cycle alerts and lets me start loads remotely, saving time during workdays. Sensor Dry prevents over-drying, and ENERGY STAR efficiency keeps bills low. Quiet operation and sleek design fit our Arkansas home beautifully.
Minor quirks: occasional app glitches need quick resets. Overall, 5 stars—reliable, powerful, and modern. Ideal for households prioritizing hygiene and convenience.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Noisy dryer. Hopefully it’s not defective.
on January 9, 2026
Posted by: Harley
Very noisy dryer. I hope it will last, only dried two loads since I got it. Disappointed it’s so noisy. Bought the washer and dryer at Lowe’s and they installed it. Anyone else notice how loud this dryer is? I just hope it’s not a defective dryer. The sensor for not over drying seems to not work well. Clothes are still damp when I use that setting.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, January 9, 2026
We aim to ensure your dryer always functions at its best, Harley. Let's help you.
To rectify your dryer's concern, please click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1151797617, to help our team pull up your information when you message us.
Have a great day.
-John
To rectify your dryer's concern, please click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer is noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1151797617, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Another excellent samsung dryer
on January 14, 2026
Posted by: Fran
from San Juan, PR
[This review was collected as part of a promotion.] This dryer exceeded my expectations. It dries quickly without overheating, and the moisture sensor does a great job adjusting drying time automatically. It’s surprisingly quiet and energy-efficient. The large capacity is perfect for family use, and the sleek design looks great in the laundry area. Very satisfied with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performance
on January 19, 2026
Posted by: Anonymous
from 7321 Tiger Lily Trail
[This review was collected as part of a promotion.] I’ve owned several Samsung appliances and you can never go wrong with them!!I will always be a Samsung customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US