Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5 out of 5
4.5
(451 Reviews)
Open Ratings Snapshot
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product. 
(
297 out of 326
)
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Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
1 out of 5
1
Ridiculously loud operating tunes
on July 17, 2021
Posted by: mkker
from SC
this is the most annoying dryer ever. every adjustment is accompanied by loud sounds. the worst is the laundry done sound. that song is easily 30 seconds long. there is no option to turn it off or lower the volume. it's pure torture. i'm also not happy how it dries. laundry get's bundled up (sheets) and part of it may still be moist, thought it stopped and sensed all is dry. i also don't like that if you changed your mind about an option, like you wanted wrinkle prevent and forgot to push that button, you have to turn the unit off and then on again and turn the dial to the program you want, first. but particularly the sound makes me think twice to ever buy samsung again. what were they thinking?
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Pat, Samsung Care, July 19, 2021
This is great feedback to approve off on and I can see where you are coming from. Unfortunately, this model can't adjust the volume, but we will build off this feedback. If you notice the clothes are still not coming out dry. You can use these tips in the link below to help with that concern. Thanks again for the detailed review. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Dryer!
on April 23, 2021
Posted by: Niraj
from Los Angeles, CA
[This review was collected as part of a promotion.] We bought this dryer for our new house, and couldn't be happier with our purchase! Highly efficient and works great. We completely recommend it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent for the house needs
on March 25, 2021
Posted by: RayYo
from Guam
[This review was collected as part of a promotion.] It was our first dryer for our new place, it is comforting that we didn't have a hassle of setting the unit up and start using the unit. A comfort that appliances such as this item is easy to use yet works even better than thought of. I mean think about it now days so much tech that can get confusing but this particular technology/appliance does what it is meant for with an ease of mind. thank you Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then we Thought
on March 24, 2021
Posted by: PeterPan
from Los Angels
[This review was collected as part of a promotion.] We had read that they were very noisy.
But this is not factual. Good buy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Access Because Of Proper Size
on March 18, 2021
Posted by: Jeannie47
from Bremen, Georgia
my husband purchased this washer and dryer combo set. this is one of the best washer and dryer combo sets that i have ever owned. i love using the washing machine and i love using the dryer. they are the right size for me to reach within them. they are absolutely perfect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent purchase!!!
on February 24, 2021
Posted by: mmcafoos71
from Pennsylvania
[This review was collected as part of a promotion.] I bought this dryer in December, and I am very impressed with it! I am extremely happy with my purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the look and functionality
on February 24, 2021
Posted by: Vick
from Jackson mo
[This review was collected as part of a promotion.] I bought this about 8 months ago and I absolutely love this washer. I had an old agitator washer that used alot of water. This washer uses very little water and is very efficient.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
BM_DRYER Great features and smart sry cycles
on February 24, 2021
Posted by: BM2021
from Chesterfield NJ
[This review was collected as part of a promotion.] Bought this one 2 months ago and every thing went smooth except the pedestal where it is not compatible
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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