Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
306
4 Stars
41
3 Stars
9
2 Stars
7
1 Star
25
91%of customers recommend this product.
(
253 out of
277)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
2
Never completely dries
on October 20, 2025
Posted by: Your Mom
Whenever the dryer stops running my t-shirts are wrinkled. Brand new dryer, "economical, energy saving" if you like have your clothes too wrinkled to wear.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy SEA Care, October 22, 2025
Hello there,
We understand the frustration of having wrinkled clothes after using the dryer. Allow us to help.
Here is a guide to help you rectify if your clothes are wrinkled when using the dryer. Please read through the guide under number 4, "Use Wrinkle Prevent on the dryer." Kindly click on the embedded word.
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Please refer to your user manual on how to use your wrinkle prevent. Turn to page 36, "06 Wrinkle Prevent."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151100617) to help our team pull up your information.
Have a great day.
^Camille
We understand the frustration of having wrinkled clothes after using the dryer. Allow us to help.
Here is a guide to help you rectify if your clothes are wrinkled when using the dryer. Please read through the guide under number 4, "Use Wrinkle Prevent on the dryer." Kindly click on the embedded word.
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Please refer to your user manual on how to use your wrinkle prevent. Turn to page 36, "06 Wrinkle Prevent."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151100617) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Good dryer
on October 23, 2025
Posted by: Mikey85
[This review was collected as part of a promotion.] It's a good dryer. Dries clothes as it supposed to.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 25, 2025
Posted by: Kenb
from California
[This review was collected as part of a promotion.] Steam dry feature is great for wrinkle free clothes.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 25, 2025
Posted by: Apmg
[This review was collected as part of a promotion.] I love my new set! Beautiful design and color. I bought a tabletop for washers and dryer tops and it looks great with the pair
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer
on October 25, 2025
Posted by: Monty
from Jacksonville NC
[This review was collected as part of a promotion.] Putting the drain filter on front was a smart idea. Having pets it's a nice feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4.5 cu. ft. Front Load Washer + 7.5 cu. ft
on October 27, 2025
Posted by: Treci
[This review was collected as part of a promotion.] Let me just say—these Samsung beauties are the Beyoncé and Jay-Z of laundry appliances. 😍 I’m absolutely in love with the brushed black finish—it looks sleek, modern, and totally elevates my laundry room. Between the quiet operation, powerful clean, and space-saving stackable design, this set gave my little laundry zone full luxury-suite energy.
The washer runs whisper-quiet with barely any vibration (and I mean barely, bay-bee), even during the spin cycle. My clothes come out fresh and clean every time, and that Self-Clean+ feature keeps the drum spotless without me lifting a finger—bless it. 🙌
The dryer is just as impressive. The Sensor Dry feature is so smart it practically has a PhD in fabric care. I love how it adjusts automatically so nothing overheats or over-dries. The drum light is a cute touch too—no more losing socks to the laundry abyss!
Between the performance, look, and ease of use, this duo is worth every penny. My laundry room officially looks like it belongs in a home design magazine—with black and white stripes and Tiffany blue accents to match. 💙
Bottom line:
Quiet, efficient, stylish, and reliable. If you’re looking for appliances that look good and work hard, this Samsung set is it. 🖤✨
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer for Price!
on October 27, 2025
Posted by: Sam Sung
[This review was collected as part of a promotion.] The dryer is very good and has a good drying time without having max temp. It can sense the dampness of the clothes and adapt to it. It has an elegant design and the controls are easy to use. The size is very good and has enough space for a big load of laundry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good performance
on October 27, 2025
Posted by: Jocelyn
[This review was collected as part of a promotion.] The product was very useful and have a nice and great features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US