Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Perfect
on January 30, 2023
Posted by: Lupus mom
[This review was collected as part of a promotion.] Love love love everything about this. Size and the quietness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on January 22, 2023
Posted by: LaundryQueen
[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. I have enjoyed the multiple settings as well as times within those settings. It runs quietly and now that I’ve had time to learn, everything comes out dry. Plus I have learned to enjoy it “singing” to me when it finishes the cycle.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on January 17, 2023
Posted by: Anonymous
from Louisiana
[This review was collected as part of a promotion.] I bought this dryer in November and it broke after two weeks. But Samsung helped us out with a totally brand new one 2 months later, finally. After calling every single day. But before it broke it worked really well and we enjoyed it while it lasted. Hopefully the new one doesn’t do the same thing as the last one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
WORST DRYER IN THE WORLD
on January 17, 2023
Posted by: Diana
from Rialto, CA
[This review was collected as part of a promotion.] I bought this 9 months ago and had issues with it since the beginning, it will just work when it wanted to. Now in cold weather/winter, it is dead and doesn't want to work at all.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
We all know a working dryer is needed to have dry clothes, Diana. Let's have the dryer back up and running.
When your dryer doesn't power on, the panel doesn't light up, or the dryer loses power and turns off without warning, it could be something as simple as a tripped breaker or loose power cord. Please check these links for details.
Samsung dryer will not turn on or stay on
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
How to fix a dryer that won't start | Samsung US
https://www.youtube.com/watch?v=78lJFJkU7hI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145375908) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
When your dryer doesn't power on, the panel doesn't light up, or the dryer loses power and turns off without warning, it could be something as simple as a tripped breaker or loose power cord. Please check these links for details.
Samsung dryer will not turn on or stay on
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
How to fix a dryer that won't start | Samsung US
https://www.youtube.com/watch?v=78lJFJkU7hI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145375908) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Very efficient
on January 17, 2023
Posted by: Fulvia
from California
[This review was collected as part of a promotion.] Love the large capacity and the efficiency on the dryer. Great price fast delivery awesome customer support. Samsung is the ultimate in great features. I have the matching washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best dryer that I have ever had!
on January 9, 2023
Posted by: Nathanp728
from Florida
[This review was collected as part of a promotion.] Works great, very easy to use and with that moisture sensor makes drying way better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Electric Dryer
on December 22, 2022
Posted by: Jules
from Orlando, Florida
[This review was collected as part of a promotion.] We bought this a month ago and I love it. It works very efficiently and dries my clothes quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gas dryer
on November 7, 2022
Posted by: Julie
from Columbus ohio
[This review was collected as part of a promotion.] Gas dryer runs great. Really like having gas over electric. Makes a big difference
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US