Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
215
4 Stars
32
3 Stars
9
2 Stars
6
1 Star
23
89%of customers recommend this product.
(
180 out of
203)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great Dryer
on July 13, 2025
Posted by: SuzyQ
from Quincy Illinois
[This review was collected as part of a promotion.] This dryer is top notch!! It’s beautiful and the functionality is great. It’s easy to work comes with good instructions. I feel like the dryer time is less. Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 14, 2025
Posted by: Shay
from Texas
[This review was collected as part of a promotion.] I am very happy with this product. Works great!
Variety of drying cycles.
Variety of drying cycles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t buy it
on July 20, 2025
Posted by: Frustrated
from MI
I have had it with this dryer. It has not dried clothes from day one. I have read the manual and interestingly there is a lot of info about how to fix it!!!! What does
That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I’m not talking a large load!! I shouldn’t have to fix my new dryer and that probably won’t work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics
That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I’m not talking a large load!! I shouldn’t have to fix my new dryer and that probably won’t work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Rodel, Samsung Care, July 21, 2025
Hi there,
We understand how you feel regarding this dryer. We are here to help you.
Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle.
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information.
^Rodel
We understand how you feel regarding this dryer. We are here to help you.
Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle.
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
4
Nice dryer
on July 21, 2025
Posted by: Annie
[This review was collected as part of a promotion.] DVE45T6000V. Have had about 2 months. Dryer works well. One complaint is that on NORMAL settings even with the highest dry setting, sometimes the clothes are a bit damp. Now and then it sounds like something is rubbing, may need to call that in under warranty.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on July 21, 2025
Posted by: Goldengirl329
[This review was collected as part of a promotion.] I just love my dryer! It dries quickly and what I also love is that it cools the clothing before I remove it from the dryer
Written by a customer while visiting Samsung US
Customer Rating
5
Extra large vented electric dryer
on July 21, 2025
Posted by: Carole
from Pinellas Florida
[This review was collected as part of a promotion.] The dryer space inside is huge for large loads or small loads, providing proper air, allowing clothing to dry quickly. I love the versatility of this dryer weather side by side with a washing machine or stackable it looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 22, 2025
Posted by: Bubba
from Aurora, co
[This review was collected as part of a promotion.] Great dryer. Really great dryer. Wow, what a great dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent inexpensive dryer
on July 22, 2025
Posted by: Linda
This appliance is not energy star rated. While it is a decent appliance and it does a good job it eats up electricity. If you do a lot of laundry it'll spike your electric bill.
Response from Samsung USBy SEA Care, July 23, 2025
Hi Linda,
Thank you for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Thank you for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Written by a customer while visiting Samsung US