Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
349
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
26
92%of customers recommend this product.
(
292 out of
319)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
4
Works fairly well!
on June 18, 2025
Posted by: Jagillidan
from Allentown pa
[This review was collected as part of a promotion.] Good basic dryer! Nothing too crazy here and sometimes you need to run it twice for heavier items, but overall a decently priced dryer that should last awhile!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Larger than expected
on June 18, 2025
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] Love the look and feel of the dryer and the feature set. We bought this to replace our existing dryer that started rattling. Install was easy enough, but the size was deeper than expected. I should have measured but thought it would be relatively similar to my Neptune.
In terms of performance, it takes a bit longer than I would want to dry large loads. It isn’t significantly slower than my previous so we are okay. Just wanted to inform that it may be good to limit load size.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice dryer
on June 19, 2025
Posted by: Arleen
from Suffolk, va
[This review was collected as part of a promotion.] Easy to operate many settings available to get the right dryness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs work
on June 20, 2025
Posted by: newdryerplease
from Vancouver, WA
[This review was collected as part of a promotion.] Although installation was simple, the drying of clothes takes longer than the provided option on the display.
We have had to call for service twice because the drum belt kept falling off. The first time, there seemed to be a little piece of tape holding the tension wheel in place on the motor. the second time, the repairman stated that the belt had been frayed as if it were a 5-10 year-old belt.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy SEA Care, June 20, 2025
Good day,
We appreciate your patience in dealing with this matter. We want to speak with you more about your experience and determine what steps can be taken to help with your Samsung dryer's fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149663278, to help our team locate your information when you message us.
Have a great day.
-John
We appreciate your patience in dealing with this matter. We want to speak with you more about your experience and determine what steps can be taken to help with your Samsung dryer's fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149663278, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Dryer
on June 26, 2025
Posted by: GRTYank
[This review was collected as part of a promotion.] amazing dryer, wow. so efficient and silent. Love it. Reminds me of the one I bought in 2014. Unfortunately, it died after 11 years, the motor went out. Seems like the top of this dryer gets warmer compared to the older model.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful dryer
on June 27, 2025
Posted by: EAK1
from Wichita Falls
[This review was collected as part of a promotion.] Product is beautiful! Has wonderful features. So happy I ungraded from my old system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and excellent design
on June 28, 2025
Posted by: Mom of 3
from Donna tx
[This review was collected as part of a promotion.] One of the best decisions ive made was to purchase this product. I’ve been a Samsung product customer wouldn’t change it. And its energy efficiency.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 29, 2025
Posted by: Stepha
from Ohio
[This review was collected as part of a promotion.] I love the 20 minute drying option! It is quiet and has many great options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US