Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great product
on February 9, 2025
Posted by: Satisfied
[This review was collected as part of a promotion.] quiet and very fast. Installation was very simple
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on January 30, 2025
Posted by: BigDee
from Babylon N.Y.
[This review was collected as part of a promotion.] This machine dries clothes well it is quiet and does not take all day to dry a load of clothes like my previous dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken in 13 months.
on January 27, 2025
Posted by: So disappointed
from LA, CA
Bad product. Broken in 13 months. Just 13 months. Just passed their warranty time.
Such waist of money. I wouldn.t recommended this product to anyone.
Such waist of money. I wouldn.t recommended this product to anyone.
No, I would not recommend this to a friend.
Response from Samsung USBy Ernest, SEA Care, January 28, 2025
Hi there,
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148270965) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148270965) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Very quiet running
on January 14, 2025
Posted by: Flynhi
[This review was collected as part of a promotion.] We purchased this washer and dryer about a month ago and we are very pleased with how smooth and quiet they both are
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer!
on January 13, 2025
Posted by: DFebes
Bought this over a year ago and it’s by far the best dryer owned. I have owned my home for almost 20 years and have gone through 3 washer and dryers and this is my fourth and my best. The others were small and couldn’t hold large loads less wash and dry them effectively. Not the case with this dryer. I love the fact that it has a large drum allowing for up to 2 washer loads to dry. The smart sensor is ideal and effective. All I do is place the wet clothes in the dryer and press the start button. I come back a short while later; the clothes are completely dry! Rarely do I have to restart the dryer, one cycle is enough for completely dry clothes. The timer displays 44 minutes when you begin the cycle but it doesn’t seem to be that long.
The black color is merry chic and slowly. The blue display compliment the color. Overall, I am very pleased with my Samsung dryer.Overall, I am very pleased with my Samsung dryer. It’s been over a year since I’ve owned it, and not a hitch. I own the matching washer too, uuso far so good. I really enjoy the Samsung household appliances. So much that I’ve gone ahead and also bought a Samsung range, microwave and refrigerator!!
The black color is merry chic and slowly. The blue display compliment the color. Overall, I am very pleased with my Samsung dryer.Overall, I am very pleased with my Samsung dryer. It’s been over a year since I’ve owned it, and not a hitch. I own the matching washer too, uuso far so good. I really enjoy the Samsung household appliances. So much that I’ve gone ahead and also bought a Samsung range, microwave and refrigerator!!
Written by a customer while visiting Samsung US
Customer Rating
2
TEMPERAMENTAL
on January 6, 2025
Posted by: Repeatedly Disappointed
from Lubbock, Texas
[This review was collected as part of a promotion.] Stopped working less than a week after it arrived. Called for warranty service but it started working again. Worked great until 2 weeks ago. Stopped working again. STILL waiting on parts for warranty repair. Out of the blue started working again. Not reliable.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Ernest, SEA Care, January 9, 2025
Hi there,
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148117829) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148117829) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on January 2, 2025
Posted by: Arnoldz
from TX
[This review was collected as part of a promotion.] I have had this dryer for more than a month and it operates great. Easy to use panel offers a variety of drying times and you can set them manually. The dial for loads is even simpler, as you just dial to the type of clotes or load you are drying and then the time is preprgrammed for you.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never buy a Samsung again
on December 28, 2024
Posted by: Geri
from Palm Harbor Florida
[This review was collected as part of a promotion.] I bought this 5 months ago and it broke down and so far Samsung has not done anything to
Help me
Help me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, January 28, 2025
Geri, we want to know more about what occurred with your Samsung dryer and would like to assist as soon as possible.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148271041) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148271041) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US