Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
217
4 Stars
32
3 Stars
9
2 Stars
6
1 Star
23
89%of customers recommend this product.
(
181 out of
204)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Awesome Dryer!
on March 3, 2025
Posted by: Mads
from Portsmouth, VA
[This review was collected as part of a promotion.] Purchased about a month ago and loving it! Love all the settings and the lint trapper does an excellent job of removing pet hair!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DRYER
on June 3, 2025
Posted by: Rana
from Collinsville Va
[This review was collected as part of a promotion.] Great dryer, noise reduction and time saver has been a big upgrade
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Drying is great and quiet
on June 10, 2025
Posted by: Shop house
from Atlanta,Georgia
[This review was collected as part of a promotion.] Quiet and dries fast does not save settings once complete the selected cycle it is the only downside i see compared to my previous Samsung gas model
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with lots of plus!
on June 11, 2025
Posted by: Y9test
from Rosemead, CA
[This review was collected as part of a promotion.] This is my 2nd Samsung product and I am enjoying my purchase!
This dryer is a more basic model, but has everything I need, from customizable settings to Sensor Dry! There are also preset settings too.
This dryer is a more basic model, but has everything I need, from customizable settings to Sensor Dry! There are also preset settings too.
There's a lint filter indicator too (looks like two overlapping grids)! I tend to clean my filter out after every use, if I remember to, but this is a great icon. Also, the lint filter is a container type, so can hold up a decent amount of lint.
The dryer itself also holds a good amount (especially given the space it takes up - not a lot).
The price is also great.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Super annoying thumping when tumbling
on June 17, 2025
Posted by: Anonymous
from New Jersey
Lifelong Samsung user BUT the 7.5 cu. ft. Electric Dryer has just about gotten on my last nerve. From day one when the dryer tumbles it hits the outside of the dryer metal part making a thumping noise. It’s super annoying and not the least but quiet. You can actually see and feel it hit the sides as it’s tumbling. Unacceptable for the amount of money things costs these days. I’ve googled other reviews and turns out I’m not alone with this problem. Sounds like a defect and should not be sold in this condition. If your looking for a quiet tumble dryer this is NOT a the best choice,
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy SEA Care, June 20, 2025
Hello there,
We aim to ensure your dryer always functions at its best. Let's help you.
We recommend following the resources below to rectify your concern with your dryer. Please browse over the hyperlink and watch the embedded video for tips.
Samsung dryer is noisy (see "Thumping sound"):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS10004802/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149659250, to help our team locate your information when you message us.
Have a great day.
-John
We aim to ensure your dryer always functions at its best. Let's help you.
We recommend following the resources below to rectify your concern with your dryer. Please browse over the hyperlink and watch the embedded video for tips.
Samsung dryer is noisy (see "Thumping sound"):
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS10004802/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149659250, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Total dryness
on June 18, 2025
Posted by: Lcardine
from Gary,IN
[This review was collected as part of a promotion.] This dryer is amazing I couldn’t believe how dry I thought my clothes were before but with this new one I’m upset I waited so long to get this one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works fairly well!
on June 18, 2025
Posted by: Jagillidan
from Allentown pa
[This review was collected as part of a promotion.] Good basic dryer! Nothing too crazy here and sometimes you need to run it twice for heavier items, but overall a decently priced dryer that should last awhile!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Larger than expected
on June 18, 2025
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] Love the look and feel of the dryer and the feature set. We bought this to replace our existing dryer that started rattling. Install was easy enough, but the size was deeper than expected. I should have measured but thought it would be relatively similar to my Neptune.
In terms of performance, it takes a bit longer than I would want to dry large loads. It isn’t significantly slower than my previous so we are okay. Just wanted to inform that it may be good to limit load size.
Written by a customer while visiting Samsung US