Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
4
Nice dryer
on July 21, 2025
Posted by: Annie
[This review was collected as part of a promotion.] DVE45T6000V. Have had about 2 months. Dryer works well. One complaint is that on NORMAL settings even with the highest dry setting, sometimes the clothes are a bit damp. Now and then it sounds like something is rubbing, may need to call that in under warranty.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t buy it
on July 20, 2025
Posted by: Frustrated
from MI
I have had it with this dryer. It has not dried clothes from day one. I have read the manual and interestingly there is a lot of info about how to fix it!!!! What does
That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I’m not talking a large load!! I shouldn’t have to fix my new dryer and that probably won’t work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics
That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I’m not talking a large load!! I shouldn’t have to fix my new dryer and that probably won’t work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Rodel, Samsung Care, July 21, 2025
Hi there,
We understand how you feel regarding this dryer. We are here to help you.
Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle.
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information.
^Rodel
We understand how you feel regarding this dryer. We are here to help you.
Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle.
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 14, 2025
Posted by: Shay
from Texas
[This review was collected as part of a promotion.] I am very happy with this product. Works great!
Variety of drying cycles.
Variety of drying cycles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on July 13, 2025
Posted by: SuzyQ
from Quincy Illinois
[This review was collected as part of a promotion.] This dryer is top notch!! It’s beautiful and the functionality is great. It’s easy to work comes with good instructions. I feel like the dryer time is less. Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant design
on July 12, 2025
Posted by: MR2Rev
from Detroit, MI
[This review was collected as part of a promotion.] Elegant design and quiet operation. Replaced this with an earlier Samsung dryer that was used over 16 years. Happy with purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 10, 2025
Posted by: Vijaya
[This review was collected as part of a promotion.] It's amazing got no problems works amazing I have not seen any issues until now.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 10, 2025
Posted by: Rich
from California
[This review was collected as part of a promotion.] Best and easy to use.
Front load washer & dryer is best.
Front load washer & dryer is best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade to this
on July 9, 2025
Posted by: Seatownx
from Kirkland wa
[This review was collected as part of a promotion.] We were overdue for a new machine and this one fit the bill. Quick dry time and large capacity really sold us.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US