Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4 out of 5
4.4
(210 Reviews)
Open Ratings Snapshot
Rating breakdown 210 reviews
5 Stars
157
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
20
87%of customers recommend this product. 
(
135 out of 155
)
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Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
4 out of 5
4
Great dryer!
on October 21, 2024
Posted by: MedronaReport
from Evansville
[This review was collected as part of a promotion.] As a household who does a LOT of laundry, we were looking to get something that was a little more cost effective and safe in our home. We have a very long vent for our current dryer and it was a real pain to keep clean. Usually we would have to clean it 2-3 times a year. With this new dryer, we will never have to do that again! Setup was a breeze, we had no problem getting it up and running and connected to the Samsung Smart Things app. Its awesome to get notifications when a cycle is done cause we are all very busy and sometimes forget that we had put a load of laundry in. The operation was pretty much the same as any dryer. There are different cycles for towels and bedding and a normal setting and things like that. I found that it performed just as good as a regular dryer in terms of the time it takes to dry things. I would say except for towels it dried just as fast or faster than a regular dryer. Towels did take a little bit longer. There is a little more maintenance as far as emptying the water tank and cleaning the lint trap and heat pump vent but that takes a very short amount of time and you don't have to do it very often. Its definitely much easier than trying to clean out a 30 foot vent pipe! Overall, we are very happy with our new dryer and highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Nice Dryer
on October 21, 2024
Posted by: LVerhoff
from Grass Lake
[This review was collected as part of a promotion.] This is a really nice Ventless Dryer with a lot of drying settings to accommodate any type of material you are trying to dry, like delicate, wool, steam to prevent wrinkles, ect.. my personal favorite is the towel setting it helps the towels come out nice fluffy and soft.
I also like the fact that it is ventless so it makes it easier to put anywhere that you don't have access to run a vent outside.
The smart app comes in handy if you want to wait to start a load after a certain time or if you even forget to turn on your dryer before you leave the house, you can just open your app, control the settings and start your dryer from anywhere.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Great vent-less dryer!
on October 21, 2024
Posted by: Jsnkc28
from Evansville
[This review was collected as part of a promotion.] We live in a duplex and our washer and dryer are in the center of the house so we have roughly a 30 foot vent tube from our dryer to the outside. It’s a hassle to keep clean and very difficult to do since its so long. As soon as I heard about these heat pump dryers I just had to give one a try! These are definitely very sophisticated systems, but it works very well! At first I was skeptical that it would double my drying time and things like that. But I was definitely proven wrong! Installation is a breeze, you hook up the power cable, run a drain tube (optional) and you are pretty much good to go! Just make sure you have the drain line running out of the right hose or you will have quite a wet mess on your floor (as we found out). The operation is just as simple and easy as any regular dryer. There are many different settings from normal, to bedding, to towels and things like that. I found that with everything except towels this dryer works just as fast or faster as a regular dryer. Towels used to take a little over an hour to dry in our old dryer, in this one it takes about an hour and a half or maybe a little longer. That’s totally fine with me if I save money on energy costs and don’t have to clean out a 30 foot tube filled with dryer lint twice a year! There is a little bit more maintenance you have to do on this compared to a standard dryer. The lint trap is a little more complicated (and I’m not sure why) There is an outer and inner filter that has to be cleaned. You also need to vacuum out the coils maybe once a month or so (which onlt takes a couple minutes) There is also a slide out water tank that you have to empty after every couple loads (unless you have a drain line hooked up).
overall, this is a great dryer, and I’m glad we decided to give it a try. If you are on the fence, I can tell you that it does work, and works very well!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great Upgrade
on October 21, 2024
Posted by: ChillEazy247
from Shreveport
[This review was collected as part of a promotion.] I love this dryer compared to my old one this one is an huge upgrade. The heat pump technology is one of the best features, delivering impressive energy savings. By recycling heat instead of generating it from scratch, this dryer efficiently dries your clothes while keeping energy consumption lower than traditional dryers. It’s an eco-conscious choice that also saves money on your utility bills over time.
One of the dryer’s biggest selling points is its Wi-Fi connectivity, which allows seamless integration with the Samsung SmartThings app. The app transforms the way you handle laundry, offering remote control and monitoring at your fingertips. Whether you’re on the go or just in another room, you can start, stop, or pause a drying cycle straight from your smartphone. You can even receive real-time notifications when a cycle is complete or when the filter needs cleaning and
This dryer operates quietly, even during longer cycles, which is great for my or any household where noise is a concern. The dryer’s performance is top-notch, offering various cycle options for different fabrics and loads. The sensor drying feature ensures clothes are evenly dried without being overheated, preserving their longevity. My final thoughts on this is the Samsung dryer with heat pump and Wi-Fi is a feature-rich, high-performance appliance that takes your laundry experience to the next level. Its integration with the SmartThings app adds a level of convenience that makes managing your laundry easier and more efficient. With energy-saving heat pump technology and smart functionality, this dryer is a fantastic addition to any home
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great ventless dryer
on October 23, 2024
Posted by: 007ar
from Somerset
[This review was collected as part of a promotion.] I like this dryer. It’s quiet compared to my old dryer and has a large capacity that cuts down the time we spend doing laundry. I also like the fact that I no longer have to deal with vent cleaning once a year, and the laundry room looks neater without the vent pipe. The Samsung app makes it easy to monitor the drying cycle and provides handy maintenance tips to keep the dryer running efficiently. I am curious about the potential energy savings of this dryer versus my old one. The app provides an approximate cost of how much electricity it consumes. So far, I’m pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love this ventless dryer!
on October 25, 2024
Posted by: Pronurse318
[This review was collected as part of a promotion.] I’ve been using the new Samsung dryer with a heat pump and Wi-Fi, and it’s honestly been a fantastic upgrade to my laundry setup. It’s one of those appliances that does its job really well but also makes life easier in ways I hadn’t thought of before. First off, the heat pump technology is a huge win. It reuses heat instead of creating it from scratch every time, which makes a real difference in energy use. Not only is it better for the environment, but it’s great for the electric bill too. Now, the real treat is the SmartThings app integration. I can control the dryer from my phone, which has been surprisingly handy. No more running back and forth to check if a load is done – the app notifies me as soon as it’s finished. I can start, stop, or change settings from anywhere, which means I don’t have to be home (or even in the laundry room) to keep things moving. Plus, the app remembers my preferred cycles, so if I regularly dry towels or delicates, it’ll recommend the best settings. It’s also a quiet machine, which is nice. Even with a longer cycle, it barely makes any noise, which is great when you don’t want the laundry to take over your whole home. Overall, this Samsung dryer with the heat pump and Wi-Fi is one of those appliances that just makes life a bit easier. The energy savings, smart features, and solid performance add up to a dryer that’s worth the investment. If you’re looking to upgrade your laundry setup, I’d definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Happy with this Dryer
on October 28, 2024
Posted by: mavr4
[This review was collected as part of a promotion.] This dryer is a great choice for busy households. It can handle big loads of laundry in one go, saving you time and effort.
It has different settings for all kinds of clothes, so you can be sure your clothes are getting the best care. Plus, it doesn't need a vent, which makes it easy to install anywhere.
The dryer is also very quiet, so it won't disturb your family while it's running. And it's energy-efficient, which helps save money on your energy bills.
The dryer also has the following features:
It can be integrated with the Samsung SmartThings app, which allows you to control it remotely from your smartphone or tablet.
It is very easy to operate, with a simple touch screen interface.
You can bypass the water reservoir tank by installing a drain hose that can drain the water the same way laundry washers do.
Overall, this dryer is a great all-around dryer that offers a variety of features and benefits.
So far we are very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
3 out of 5
3
Nice Features
on November 6, 2024
Posted by: JsCHeartlB
from Grass Lake
[This review was collected as part of a promotion.] This dryer setup was a breeze with not having to deal with running the vent. we had no problem getting running and connected to the Samsung Smart Things app and downloading new settings. There are a lot of different cycles to accommodate any type of material you are trying to dry, like for Bedding, Activewear, Towels and Air fluff as well as normal and Downloaded setting that you can download through the SmartThings app. The reversable door is a nice feature so you don’t have to lean over the door to put clothes into the dryer or when they are stacked the doors are on the same side.
I have found that clothes dried just as fast or faster than a regular dryer, but on the flip side with self dry or Sensor Dry a single pair of pants, blankets, and rugs the dryer doesn’t want to stay running even if you put it on timed settings. There is a lot that I like about this dryer but it also has its setbacks as well.
I would recommend this to a friend!
Response from The InsidersBy RicardoSamsung CareNovember 8, 2024
Hi There,

Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

Have a great day!

-Ricardo
Written by a customer while visiting The Insiders
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