Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.6
(449 Reviews)
Rating breakdown 449 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
27
92%of customers recommend this product.
(
297 out of
324)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Quite and well made.
on February 7, 2023
Posted by: Mooodinoman
from Astoria, OR
[This review was collected as part of a promotion.] It works great!!! Easy to use and love the tune it plays when it is done
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on February 8, 2023
Posted by: Jimbo
from Beverly Hills, Fl
[This review was collected as part of a promotion.] This seems to be a great dryer from Samsung, Have always had Samsung products and this sure lives up to it's name.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
WIFI Feature will not work,waiting on Replacement.
on March 7, 2023
Posted by: Steven
from New Jersey
[This review was collected as part of a promotion.] WIFI Feature will not work,waiting on Replacement.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, SEA Care, March 8, 2023
It's more promising when an appliance performs at its best, Steven. We've shared some possible fixes for your dryer's WIFI.
Even if you aren't home when the dryer is running, it doesn't mean you can't check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. Please check these links for details.
Use SmartThings to control your Samsung dryer
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
How to control your Samsung washer and dryer remotely using SmartThings | Samsung US
https://www.youtube.com/watch?v=5WXc4hIPKVQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Even if you aren't home when the dryer is running, it doesn't mean you can't check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. Please check these links for details.
Use SmartThings to control your Samsung dryer
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
How to control your Samsung washer and dryer remotely using SmartThings | Samsung US
https://www.youtube.com/watch?v=5WXc4hIPKVQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Works great 4 months in!!!
on April 4, 2023
Posted by: Philip
[This review was collected as part of a promotion.] I actually bought two of these for two different locations. Both were easy setup and have had zero issues to date. We installed 28Dec22.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Gas Dryer
on April 7, 2023
Posted by: Duey
from BTown, IN
[This review was collected as part of a promotion.] Bought this recently & are very happy with all the features of it! Works great:)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dries so quickly and thoroughly!
on April 18, 2023
Posted by: Benchwarmer
from Spring Arbor, MI
[This review was collected as part of a promotion.] I can't believe the difference between my old dryer, which left some items damp even after an hour of drying, and this dryer which dries thoroughly in half the time. The capacity is really large, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still Learning about features and use
on April 30, 2023
Posted by: Laker105
from Marlton, NJ
[This review was collected as part of a promotion.] I wanted a basic dryer and this has more features than I need; it was husband’s choice because he tested doors and felt this model had best solid door and closure. Since it is located in our basement, I wish the dryer completion song was louder, I’m used to a loud buzzer. Features that I am pleased with are the inside drum light, the front lint trap, and the digital countdown of drying time left for the clothes
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great electric dryer
on May 2, 2023
Posted by: Altan
from Sacramento CA
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy that I did. Really good dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US