Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
308
4 Stars
41
3 Stars
9
2 Stars
7
1 Star
26
91%of customers recommend this product.
(
254 out of
279)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great in function all nice
on December 4, 2025
Posted by: Syed
from Florida
[This review was collected as part of a promotion.] Very nice and smooth function great machine.space is perfect too
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Drys fast
on August 10, 2020
Posted by: amber179
from Boardman
Gender:Female
[This review was collected as part of a promotion.] Dryer is large capacity, drys my king size bedding in one load with no problem. It is very quiet! I love the sanatize feature! The controls are very easy to follow, led panel let's you know the remaining time. You can dry a large capacity all at once, cutting down on time. I got the stacking kit, which saves space. Kit was easily installed. I love the blue LED lighting inside the dryer! Easy to see! I like the looks of the sleek design! I highly recommended
Written by a customer while visiting The Insiders
Customer Rating
4
Works well, still figuring out settings
on August 18, 2020
Posted by: Anonymous
from Richmond
Gender:Female
[This review was collected as part of a promotion.] I like this dryer. It works pretty well but I haven't figured out the right settings to dry my clothes quickly and fully without using high heat, or maybe it's just not possible. I have to run it multiple cycles to get clothes dry and I didn't have to do this with my last dryer. I Iike that it has so many options though. I like that there's an alert when it's done. Capacity is good and it's pretty quiet, which is nice. Other than not having a full knowledge of all the settings, my only complaint is that the lint trap is difficult to open to clean it out. I have four cats so I need to clean it regularly, which is a little bit of a hassle.
Written by a customer while visiting The Insiders
Customer Rating
5
Dries FAST!
on September 29, 2020
Posted by: Momof4boys1
from Dickinson
Gender:Female
[This review was collected as part of a promotion.] This dryer is great! I received a dryer that was damaged but Samsung is making it right and sending another one. I am happy with how quickly the dryer dries my clothes. I LOVE all the different drying cycles it offers. Sanitize is awesome for cleaning pillows and my kids stuffed animals. I can already tell I will love this dryer!
Written by a customer while visiting The Insiders
Customer Rating
1
Bad product
on February 18, 2021
Posted by: Adam
from Huntsville, AL
Product vents co2 into the home. It has an annoyingly long end cycle alert that can not be changed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Pat, Samsung Care, February 19, 2021
You can turn the alarm sound off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active. To do this, press and hold the Damp Alert button for 3 seconds. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
gas dryer
on February 24, 2021
Posted by: mrjam
from jersey city nj
[This review was collected as part of a promotion.] I am very happy so far with my new Samsung gas dryer and I got a five-year plan so I don't get stuck with a bill to fix it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ridiculously loud operating tunes
on July 17, 2021
Posted by: mkker
from SC
this is the most annoying dryer ever. every adjustment is accompanied by loud sounds. the worst is the laundry done sound. that song is easily 30 seconds long. there is no option to turn it off or lower the volume. it's pure torture. i'm also not happy how it dries. laundry get's bundled up (sheets) and part of it may still be moist, thought it stopped and sensed all is dry. i also don't like that if you changed your mind about an option, like you wanted wrinkle prevent and forgot to push that button, you have to turn the unit off and then on again and turn the dial to the program you want, first. but particularly the sound makes me think twice to ever buy samsung again. what were they thinking?
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Pat, Samsung Care, July 19, 2021
This is great feedback to approve off on and I can see where you are coming from. Unfortunately, this model can't adjust the volume, but we will build off this feedback. If you notice the clothes are still not coming out dry. You can use these tips in the link below to help with that concern. Thanks again for the detailed review. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Written by a customer while visiting Samsung US
Customer Rating
4
Descent Dryer
on January 3, 2022
Posted by: Anonymous
from Lancaster
[This review was collected as part of a promotion.] Fairly affordable with descent functions. Do not like some of the preset functions because unable to make changes with the time or temperature levels. Great for large loads.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US