Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
157
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
20
87%of customers recommend this product.
(
135 out of
155)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Great features!
on January 17, 2023
Posted by: Anonymous
from Louisiana
[This review was collected as part of a promotion.] I bought this dryer in November and it broke after two weeks. But Samsung helped us out with a totally brand new one 2 months later, finally. After calling every single day. But before it broke it worked really well and we enjoyed it while it lasted. Hopefully the new one doesn’t do the same thing as the last one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on January 22, 2023
Posted by: LaundryQueen
[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. I have enjoyed the multiple settings as well as times within those settings. It runs quietly and now that I’ve had time to learn, everything comes out dry. Plus I have learned to enjoy it “singing” to me when it finishes the cycle.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on January 30, 2023
Posted by: Lupus mom
[This review was collected as part of a promotion.] Love love love everything about this. Size and the quietness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great capacity and features
on January 30, 2023
Posted by: wildchefbill
from Greensboro, NC
[This review was collected as part of a promotion.] I bought this 3 months ago. I love the large capacity. The choice of features is awesome. The self cleaning feature works well. Quick to dry. Fairly quiet, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent dryer, very nice appearance!
on February 7, 2023
Posted by: vinny the crumb
from Tampa Fl
[This review was collected as part of a promotion.] I bought this to replace my old Samsun dryer that I purchase about 13 years ago and moved around to four different homes. The new one is a great replacement, very similar "look and feel" and a little bit bigger. It's easy to run and defaults to a setting that is perfect for most washes. I hope this one gives me the extended service life that the old one did!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quite and well made.
on February 7, 2023
Posted by: Mooodinoman
from Astoria, OR
[This review was collected as part of a promotion.] It works great!!! Easy to use and love the tune it plays when it is done
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on February 8, 2023
Posted by: Jimbo
from Beverly Hills, Fl
[This review was collected as part of a promotion.] This seems to be a great dryer from Samsung, Have always had Samsung products and this sure lives up to it's name.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
WIFI Feature will not work,waiting on Replacement.
on March 7, 2023
Posted by: Steven
from New Jersey
[This review was collected as part of a promotion.] WIFI Feature will not work,waiting on Replacement.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, SEA Care, March 8, 2023
It's more promising when an appliance performs at its best, Steven. We've shared some possible fixes for your dryer's WIFI.
Even if you aren't home when the dryer is running, it doesn't mean you can't check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. Please check these links for details.
Use SmartThings to control your Samsung dryer
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
How to control your Samsung washer and dryer remotely using SmartThings | Samsung US
https://www.youtube.com/watch?v=5WXc4hIPKVQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Even if you aren't home when the dryer is running, it doesn't mean you can't check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. Please check these links for details.
Use SmartThings to control your Samsung dryer
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
How to control your Samsung washer and dryer remotely using SmartThings | Samsung US
https://www.youtube.com/watch?v=5WXc4hIPKVQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US