Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
308
4 Stars
41
3 Stars
9
2 Stars
7
1 Star
26
91%of customers recommend this product.
(
254 out of
279)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
3
Warranty
on May 17, 2022
Posted by: Bapsy
i just bought the appliance 6 days ago (may 12, 2022) and when i registered it here on-line it shows that the warranty expired in september 2021. so, basically, i don’t have a one-year warranty because the appliance isn’t a 2022 model. why is it still being sold? the 3 stars are only for the brand as i do have another samsung appliance, but i would not recommend samsung going forward unless the warranty is from the date of purchase!!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Angelica, Samsung Care, May 26, 2022
Hello Bapsy,
Thank you for reaching out. We appreciate you letting us know that your Samsung dryer's warranty shows as expired in September 2021 online. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
You may also reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144539527
-Angelica
Thank you for reaching out. We appreciate you letting us know that your Samsung dryer's warranty shows as expired in September 2021 online. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
You may also reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144539527
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on June 27, 2022
Posted by: DryerHappy
from Portland, Oregon
[This review was collected as part of a promotion.] I recently purchased a Samsung dryer and am very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on June 27, 2022
Posted by: toddslures
from Clermont , FL
[This review was collected as part of a promotion.] Dryer works great. Many options depending on what you’re drying. Only thing is I wish the door could be switched to open the other direction.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 27, 2022
Posted by: Norma the laundress
from Alton, NH
[This review was collected as part of a promotion.] I have had this for six weeks and it was a great purchase. I love the sensor feature and the easy to clean lint filter. It paid well with my Samsung washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on June 27, 2022
Posted by: Dave
from Rochester, NY
[This review was collected as part of a promotion.] I've had this dryer for about 6 months now. I use it 3 to 4 times a week and have had zero issues with it. Drys my clothes fast and has all the features I need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer
on June 27, 2022
Posted by: Single Dad
from Renton WA
[This review was collected as part of a promotion.] Purchased dryer and washer to replace dated Kenmore with pushbuttons ripped and heater not working. New units work great and does the job. Relatively quiet operation compared to replaced units.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this dryer
on June 27, 2022
Posted by: Lo in AZ
from Tucson, AZ
[This review was collected as part of a promotion.] I've had this dryer almost 6 months and am really happy with it. The interior size is great for a large load so everything dries. The cycle lights are bright so when you turn the dial it makes it easy to see and choose the cycle you need and the same with the cycle setting lights. When the dryer cycle ends, the dryer makes a pleasant sound - kind of like a tune - not like the intrusive buzzers or high pitch beeps of others. I'm happy with my choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features and superior design
on June 27, 2022
Posted by: BearRun1926
from Portland, OR
[This review was collected as part of a promotion.] Two months ago I needed to replace my washer and dryer set, I live in a small high-rise condo in the city, so I needed units that would fit in the available space in my place.
However, I didn’t want sacrifice capacity, features or performance by getting a compact dryer. The Samsung dryer turned out to be the perfect choice, it’s 7.5 cubic feet capacity and design provide full size power in a compact stackable footprint. It has loads of pre-programmed settings and features that make it simple to use and tailor to your needs. The dryer runs super quietly and efficiently, making doing laundry a pleasure. I would definitely recommend.
However, I didn’t want sacrifice capacity, features or performance by getting a compact dryer. The Samsung dryer turned out to be the perfect choice, it’s 7.5 cubic feet capacity and design provide full size power in a compact stackable footprint. It has loads of pre-programmed settings and features that make it simple to use and tailor to your needs. The dryer runs super quietly and efficiently, making doing laundry a pleasure. I would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US