Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
218
4 Stars
32
3 Stars
9
2 Stars
6
1 Star
23
89%of customers recommend this product.
(
182 out of
205)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
2
Good dryer for 11 months
on October 30, 2022
Posted by: JoaMaxOx
from Tennessee
Good dryer and worked well for 11 months. Nice pre sets and worked like a pro until it stopped heating. Working with support to try and get it working again is a nightmare. No working dryer now going on week 3. Avoid.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Carrie Galvan, SEA Care, October 31, 2022
Thank you for your insight, JoaMaxOx. Let's check why the dryer could have stopped working.
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Its a Dryer
on November 7, 2022
Posted by: Navi
from CHICAGO
[This review was collected as part of a promotion.] It's a dryer. It dries my clothes and it matches my washer. P
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Gas dryer
on November 7, 2022
Posted by: Julie
from Columbus ohio
[This review was collected as part of a promotion.] Gas dryer runs great. Really like having gas over electric. Makes a big difference
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Electric Dryer
on December 22, 2022
Posted by: Jules
from Orlando, Florida
[This review was collected as part of a promotion.] We bought this a month ago and I love it. It works very efficiently and dries my clothes quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best dryer that I have ever had!
on January 9, 2023
Posted by: Nathanp728
from Florida
[This review was collected as part of a promotion.] Works great, very easy to use and with that moisture sensor makes drying way better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very efficient
on January 17, 2023
Posted by: Fulvia
from California
[This review was collected as part of a promotion.] Love the large capacity and the efficiency on the dryer. Great price fast delivery awesome customer support. Samsung is the ultimate in great features. I have the matching washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on January 17, 2023
Posted by: Anonymous
from Louisiana
[This review was collected as part of a promotion.] I bought this dryer in November and it broke after two weeks. But Samsung helped us out with a totally brand new one 2 months later, finally. After calling every single day. But before it broke it worked really well and we enjoyed it while it lasted. Hopefully the new one doesn’t do the same thing as the last one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on January 22, 2023
Posted by: LaundryQueen
[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. I have enjoyed the multiple settings as well as times within those settings. It runs quietly and now that I’ve had time to learn, everything comes out dry. Plus I have learned to enjoy it “singing” to me when it finishes the cycle.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US