Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
1
hate the water draining
on September 30, 2025
Posted by: not happy
Why is no one talking about the water? You have to drain out of the dryer? I don’t like it.
Response from Samsung USBy Ricardo, Samsung Care, October 1, 2025
Greetings, We understand your disappointment with your dryer experience. Let us help. Here is a link to the user manual; kindly go to page 45 of the user manual for troubleshooting steps for your dryer that doesn't drain out. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo
[This review was collected as part of a promotion.] Hope your wife, happy life We are glad we purchased Samsung laundry washer so far it’s working really good we like it. I mean I’m using a picture to pick laundry from the bottom of the machine because my hand is short and this laundry washer is 5.4 that’s fine no problem.
[This review was collected as part of a promotion.] The dryer is amazing. We got the brushed black extra capacity and a connects to smart things beautiful amazing piece of technology that notifies me when the dryers completed it cycle also has steam connected to it which is amazing and helps me so I don’t have to send my stuff to the dry cleaners
[This review was collected as part of a promotion.] The controls are easy and self explanatory. It is aesthetically pleasing. Very happy with the product