Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
218
4 Stars
32
3 Stars
9
2 Stars
6
1 Star
23
89%of customers recommend this product.
(
182 out of
205)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Excellent features and superior design
on June 27, 2022
Posted by: BearRun1926
from Portland, OR
[This review was collected as part of a promotion.] Two months ago I needed to replace my washer and dryer set, I live in a small high-rise condo in the city, so I needed units that would fit in the available space in my place.
However, I didn’t want sacrifice capacity, features or performance by getting a compact dryer. The Samsung dryer turned out to be the perfect choice, it’s 7.5 cubic feet capacity and design provide full size power in a compact stackable footprint. It has loads of pre-programmed settings and features that make it simple to use and tailor to your needs. The dryer runs super quietly and efficiently, making doing laundry a pleasure. I would definitely recommend.
However, I didn’t want sacrifice capacity, features or performance by getting a compact dryer. The Samsung dryer turned out to be the perfect choice, it’s 7.5 cubic feet capacity and design provide full size power in a compact stackable footprint. It has loads of pre-programmed settings and features that make it simple to use and tailor to your needs. The dryer runs super quietly and efficiently, making doing laundry a pleasure. I would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stackable washer dryer are space savers
on July 2, 2022
Posted by: Huston
from Tamarac, Florida
dryer seems ok - settings are easy enough. the lint catcher is joke. who designed it? you can't empty it easily - you have to dig your finger in and scrape the bottom of the catch and there's a divider in the middle that makes it impossible to empty in one sweep, so you fight the lint out , just bought last week, so i'll be scrapping for a long time. really needs improvement
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Trisha, Samsung Care, July 21, 2022
Hi Huston,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of having a hard time cleaning the lint filter. We understand cleaning the lint filter before or after use is essential so that lint will not go over to the clothes. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Clean the Lint Filter on your Samsung Dryer:
https://www.youtube.com/watch?v=T5En60U_Uao
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45T6000V/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144718757
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of having a hard time cleaning the lint filter. We understand cleaning the lint filter before or after use is essential so that lint will not go over to the clothes. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Clean the Lint Filter on your Samsung Dryer:
https://www.youtube.com/watch?v=T5En60U_Uao
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45T6000V/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144718757
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on July 11, 2022
Posted by: Cheryl
from Long Island, NY
[This review was collected as part of a promotion.] I had a few delivery bumps, but it's all good now. It's actually a great dryer. Quick and quiet. What more could you ask for?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This dryer is awesome!
on July 11, 2022
Posted by: Minet
from Atlanta, GA
[This review was collected as part of a promotion.] Got this dryer to accommodate the washer. It is so quiet and efficient. Clothes come out soft, fluffy, and so free of lint/hairs. Has so many options to use, and I haven't tried them all. The house will be happy with this apliance for many years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Dryer
on October 14, 2022
Posted by: Britt
from Chesapeake
[This review was collected as part of a promotion.] I love this Dryer, I have the older washer that match it, and plan to purchase the newer washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung front loader washer
on October 15, 2022
Posted by: Cagherna
from Neenah WI
[This review was collected as part of a promotion.] I love this washer. Great features, quiet, good value for the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful dryer
on October 26, 2022
Posted by: cagherna
from Neenah WI
[This review was collected as part of a promotion.] I love my new Samsung dryer. Clothes are dry with no wrinkles. It is easy to use. The music is fun when done drying to let me know it’s time to fold and put away.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don’t waste your money
on October 27, 2022
Posted by: NoLoveForSamsung
Worked decent when it worked. Second one to tear up in two years…just out of warranty this time.
Response from Samsung USBy Carrie Galvan, SEA Care, October 28, 2022
Good day.
We really appreciate you taking the time to share your review with us.
From what you have described, it sounds like your Samsung refrigerator may not be covered under warranty. If you would like to schedule an appointment with Samsung, we will have one of our technicians inspect it, after which we will be able to determine whether it is eligible for warranty service and let you know what repair options are available to you.
You may also visit this link for more warranty details:
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
We really appreciate you taking the time to share your review with us.
From what you have described, it sounds like your Samsung refrigerator may not be covered under warranty. If you would like to schedule an appointment with Samsung, we will have one of our technicians inspect it, after which we will be able to determine whether it is eligible for warranty service and let you know what repair options are available to you.
You may also visit this link for more warranty details:
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Written by a customer while visiting Samsung US