Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
157
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
20
87%of customers recommend this product.
(
135 out of
155)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Wonderful dryer
on October 26, 2022
Posted by: cagherna
from Neenah WI
[This review was collected as part of a promotion.] I love my new Samsung dryer. Clothes are dry with no wrinkles. It is easy to use. The music is fun when done drying to let me know it’s time to fold and put away.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don’t waste your money
on October 27, 2022
Posted by: NoLoveForSamsung
Worked decent when it worked. Second one to tear up in two years…just out of warranty this time.
Response from Samsung USBy Carrie Galvan, SEA Care, October 28, 2022
Good day.
We really appreciate you taking the time to share your review with us.
From what you have described, it sounds like your Samsung refrigerator may not be covered under warranty. If you would like to schedule an appointment with Samsung, we will have one of our technicians inspect it, after which we will be able to determine whether it is eligible for warranty service and let you know what repair options are available to you.
You may also visit this link for more warranty details:
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
We really appreciate you taking the time to share your review with us.
From what you have described, it sounds like your Samsung refrigerator may not be covered under warranty. If you would like to schedule an appointment with Samsung, we will have one of our technicians inspect it, after which we will be able to determine whether it is eligible for warranty service and let you know what repair options are available to you.
You may also visit this link for more warranty details:
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Written by a customer while visiting Samsung US
Customer Rating
2
Good dryer for 11 months
on October 30, 2022
Posted by: JoaMaxOx
from Tennessee
Good dryer and worked well for 11 months. Nice pre sets and worked like a pro until it stopped heating. Working with support to try and get it working again is a nightmare. No working dryer now going on week 3. Avoid.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Carrie Galvan, SEA Care, October 31, 2022
Thank you for your insight, JoaMaxOx. Let's check why the dryer could have stopped working.
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Its a Dryer
on November 7, 2022
Posted by: Navi
from CHICAGO
[This review was collected as part of a promotion.] It's a dryer. It dries my clothes and it matches my washer. P
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Gas dryer
on November 7, 2022
Posted by: Julie
from Columbus ohio
[This review was collected as part of a promotion.] Gas dryer runs great. Really like having gas over electric. Makes a big difference
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Electric Dryer
on December 22, 2022
Posted by: Jules
from Orlando, Florida
[This review was collected as part of a promotion.] We bought this a month ago and I love it. It works very efficiently and dries my clothes quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best dryer that I have ever had!
on January 9, 2023
Posted by: Nathanp728
from Florida
[This review was collected as part of a promotion.] Works great, very easy to use and with that moisture sensor makes drying way better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very efficient
on January 17, 2023
Posted by: Fulvia
from California
[This review was collected as part of a promotion.] Love the large capacity and the efficiency on the dryer. Great price fast delivery awesome customer support. Samsung is the ultimate in great features. I have the matching washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US