Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.5
(451 Reviews)
Rating breakdown 451 reviews
5 Stars
356
4 Stars
47
3 Stars
11
2 Stars
8
1 Star
29
91%of customers recommend this product.
(
297 out of
326)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
Good dryer
on October 23, 2025
Posted by: Mikey85
[This review was collected as part of a promotion.] It's a good dryer. Dries clothes as it supposed to.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Never completely dries
on October 20, 2025
Posted by: Your Mom
Whenever the dryer stops running my t-shirts are wrinkled. Brand new dryer, "economical, energy saving" if you like have your clothes too wrinkled to wear.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy SEA Care, October 22, 2025
Hello there,
We understand the frustration of having wrinkled clothes after using the dryer. Allow us to help.
Here is a guide to help you rectify if your clothes are wrinkled when using the dryer. Please read through the guide under number 4, "Use Wrinkle Prevent on the dryer." Kindly click on the embedded word.
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Please refer to your user manual on how to use your wrinkle prevent. Turn to page 36, "06 Wrinkle Prevent."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151100617) to help our team pull up your information.
Have a great day.
^Camille
We understand the frustration of having wrinkled clothes after using the dryer. Allow us to help.
Here is a guide to help you rectify if your clothes are wrinkled when using the dryer. Please read through the guide under number 4, "Use Wrinkle Prevent on the dryer." Kindly click on the embedded word.
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Please refer to your user manual on how to use your wrinkle prevent. Turn to page 36, "06 Wrinkle Prevent."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151100617) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Operate and Cleans Very Well
on October 19, 2025
Posted by: ronsp
from Greenwood, Arkansas
[This review was collected as part of a promotion.] This dryer is a perfect match for our washer. It is easy to use, easy to clean, and it does great work drying our clothes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on October 18, 2025
Posted by: David
[This review was collected as part of a promotion.] The machines work very well, and I am glad I went with them. I haven’t experienced any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and performance
on October 17, 2025
Posted by: TonyG
[This review was collected as part of a promotion.] Performed absolutely well. I have no issues nor complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on October 17, 2025
Posted by: TonyG
[This review was collected as part of a promotion.] The appliance performed above my expectations. I'm loving it.
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and efficient
on October 14, 2025
Posted by: Chas
from Kearney MO
[This review was collected as part of a promotion.] This is my 2nd Samsung dryer. I love all the features and qualities about it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Washer/dryer
on October 14, 2025
Posted by: NoLowes
[This review was collected as part of a promotion.] So far so good, let’s hope it last more than 5 years
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US