Customer reviews from Samsung US
Samsung - Bespoke AI All-in-One Washer/Dryer Laundry Pedestal with Storage Drawer - Dark Steel
Average customer rating
4.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
27
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for Samsung - Bespoke AI All-in-One Washer/Dryer Laundry Pedestal with Storage Drawer - Dark Steel
Customer Rating
5
Storage space and height increase is great!
on December 19, 2025
Posted by: Wreepy
from Middletown, CA
[This review was collected as part of a promotion.] A lot of storage space. I was easily able to store all of my laundry products. The increased height of the washer is more convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Small loads & Wrinkles
on March 16, 2026
Posted by: gapeach
[This review was collected as part of a promotion.] For complete drying must do very small loads. Also clothes come out wrinkled. More so than a normal washer and dryer. Wrinkles use to not be an issue. With this unit it is.
Response from Samsung USBy Geraldine, Samsung, March 17, 2026
Hi gapeach,
We acknowledge the time you took to share your review, and we value the details you provided about drying results and wrinkle reduction for your Samsung washer/dryer.
To get the best results from your product, we recommend the following adjustments to help improve drying performance.
You can explore the full guide here:
Samsung Bespoke AI Combo is not drying clothes
https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes
Wrinkles and tangling can often be reduced with small changes to load size, fabric sorting, and cycle selection.
You can find more information here:
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
If you need further assistance, feel free to contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide us with this reference number (1152254667) when you message us so our team can retrieve your information.
We appreciate the opportunity to review your feedback.
Geraldine
Samsung Care
We acknowledge the time you took to share your review, and we value the details you provided about drying results and wrinkle reduction for your Samsung washer/dryer.
To get the best results from your product, we recommend the following adjustments to help improve drying performance.
You can explore the full guide here:
Samsung Bespoke AI Combo is not drying clothes
https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes
Wrinkles and tangling can often be reduced with small changes to load size, fabric sorting, and cycle selection.
You can find more information here:
Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
If you need further assistance, feel free to contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide us with this reference number (1152254667) when you message us so our team can retrieve your information.
We appreciate the opportunity to review your feedback.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect! Saves my back!
on January 2, 2025
Posted by: Kingofclean
from Reading, Pennsylvania
[This review was collected as part of a promotion.] Holds all my laundry essentials! Lifts my combo machine up high enough that it doesn't strain my back anymore bending over! So glad I bought this! You will need a few big guys to lift the combo washer dryer up ontop of this though so call some buddies up to give you hand!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Compliment to Washer/Dryer Combo
on January 2, 2025
Posted by: Vicky
[This review was collected as part of a promotion.] Love the storage and the added height for the machine is nice too. I’m 5’7” and it works for me.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence pededtal
on January 17, 2025
Posted by: Hejomain
[This review was collected as part of a promotion.] Excellent pedestal a perfect combination for my all in one washer dryer combo
Written by a customer while visiting Samsung US
Customer Rating
5
Very handy and easy to install
on January 17, 2025
Posted by: Swimdragon64
from New PortRichey, Florida
[This review was collected as part of a promotion.] I bought this when I putting the all in one washer dryer combo. I'm disabled and unable to bend easily, so adding this to the base of the machine out everything in my reach. The drawer is well made, and it moves in and out with practically no effort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really helpful accessory
on January 19, 2025
Posted by: JimFB
from Houston, TX
[This review was collected as part of a promotion.] Really helps with accessing the detergent reservoir. Looks good with the washer/dryer combo and has nice cover panels for the front mounts. The installer was surprised a pedestal was available considering the weight of the machine, but it seems to be quite robust.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Right height for the right machine
on June 3, 2025
Posted by: BBQDude87
from Lebanon TN
[This review was collected as part of a promotion.] Great addition to the washer/dryer. It makes the whole laundry process somewhat easier by raising the drum to a height that is easier to work with. The underneath storage is helpful to store extra supplies.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US