Customer reviews from Samsung US
Samsung - Bespoke AI All-in-One Washer/Dryer Laundry Pedestal with Storage Drawer - Dark Steel
Average customer rating
3.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Samsung - Bespoke AI All-in-One Washer/Dryer Laundry Pedestal with Storage Drawer - Dark Steel
Customer Rating
1
Garbage
on March 27, 2025
Posted by: John8948
from Pittsburgh pa
This product will be crushed by the weight of the washer dryer combo. Hopefully your washing maching doesn’t get damaged in the process like mine did. Samsung will deny a faulty product and won’t even honor their warranty on the washer dryer combo. Samsung doesn’t stand behind their products. Stay away!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, March 28, 2025
John8948, we understand your disappointment with your experience when your pedestal was damaged due to the weight of your washer and dryer combo. We want to speak to you directly to provide support and see what options we can provide to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148677801) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148677801) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Matches but low quality
on January 2, 2025
Posted by: JamesD
from Orlando Florida
[This review was collected as part of a promotion.] I hate and like this thing. It's nice to lift the unit up to a workable height. It's extremely flimsy and cheaply made. Arrived damaged after backorder so I had to book a second appointment to lift the AIO on top of it because it CANNOT support any weight except on the mount points as that is the only place it is reinforced. Scratches super easy, drawer opens and closes pretty smooth but rattles like an old car. Make sure you level and balance this thing while it's running. I ran the unit on a spin cycle to level the feet out and stop the insane shaking, the install team just put a level on the AIO and left.
It's pricey, but it will save your back
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Rainly, Samsung Care, January 6, 2025
Hi James D,
We know how convenient using a pedestal in our Samsung washer and dryer is. We are here to assist you.
Please check the link below for the steps to install the pedestal on your Samsung washer and dryer. Kindly watch the video inside the article.
https://www.samsung.com/us/support/answer/ANS00033270/
Please feel free to contact us via the options below, as we look forward to assisting you as best we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148086401, which will help our team pull up your information.
^Rainly
We know how convenient using a pedestal in our Samsung washer and dryer is. We are here to assist you.
Please check the link below for the steps to install the pedestal on your Samsung washer and dryer. Kindly watch the video inside the article.
https://www.samsung.com/us/support/answer/ANS00033270/
Please feel free to contact us via the options below, as we look forward to assisting you as best we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148086401, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
2
More fragile than expected.
on January 8, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] This pedestal was easily crushed in the middle when tipping the washer up onto it. I got this for the all in one washer which is very heavy. If you don't have enough people to lift the washer up perfectly straight and put it down gently, pass on this. Left and right sides of mine are crushed in the middle when 2 of us tried to tilt the washer up onto this pedestal.
Response from Samsung USBy Ernest, SEA Care, January 8, 2025
Hi Jeff,
Thank you very much for your observation of our pedestal. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Thank you very much for your observation of our pedestal. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect! Saves my back!
on January 2, 2025
Posted by: Kingofclean
from Reading, Pennsylvania
[This review was collected as part of a promotion.] Holds all my laundry essentials! Lifts my combo machine up high enough that it doesn't strain my back anymore bending over! So glad I bought this! You will need a few big guys to lift the combo washer dryer up ontop of this though so call some buddies up to give you hand!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Compliment to Washer/Dryer Combo
on January 2, 2025
Posted by: Vicky
[This review was collected as part of a promotion.] Love the storage and the added height for the machine is nice too. I’m 5’7” and it works for me.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence pededtal
on January 17, 2025
Posted by: Hejomain
[This review was collected as part of a promotion.] Excellent pedestal a perfect combination for my all in one washer dryer combo
Written by a customer while visiting Samsung US
Customer Rating
5
Very handy and easy to install
on January 17, 2025
Posted by: Swimdragon64
from New PortRichey, Florida
[This review was collected as part of a promotion.] I bought this when I putting the all in one washer dryer combo. I'm disabled and unable to bend easily, so adding this to the base of the machine out everything in my reach. The drawer is well made, and it moves in and out with practically no effort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really helpful accessory
on January 19, 2025
Posted by: JimFB
from Houston, TX
[This review was collected as part of a promotion.] Really helps with accessing the detergent reservoir. Looks good with the washer/dryer combo and has nice cover panels for the front mounts. The installer was surprised a pedestal was available considering the weight of the machine, but it seems to be quite robust.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US