Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
1 out of 5
1
No
on January 30, 2021
Posted by: WILLIAM
from Undisclosed
Verified Purchase:Yes
Horrible product leaves dry streaks when using to vacuum and mop. Had to scrape places off floor with finger nail while using just to get a small spot up. Sent it back
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Hi William - we're so sorry to hear you sent back your CrossWave! If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your BISSELL machine isn't working properly, please call Consumer Care at 1-800-237-7691 so we can help!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Yes I would buy the product a thousand times!!!!!!
on February 6, 2021
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
Best thing ever invented. I literally talk about it all the time!!!!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
CrossWave is great!
on February 7, 2021
Posted by: Donna
from Undisclosed
Verified Purchase:Yes
CrossWave does a terrific job on our laminate flooring. It also does really well on the large throw rugs. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Thought your floors were clean? Think again.
on February 13, 2021
Posted by: Mel
from Chesapeake, VA
Verified Purchase:No
I have a dog and 2 kids. I'm always cleaning my hardwood floors. I never felt like they were clean enough, so I started looking into what was on the market for a better clean. I found the crosswave, read some reviews and decided it was worth a try. I got it as a Christmas present from my parents. I have never been more in love with a present. The crosswave is by far the easiest, thorough cleaning I have ever experienced. I will never use a mop, swiffer, etc, again! I use this bad girl to quickly clean spills and other oopsies that happen regularly in my house. Once every 2 weeks I do a whole house cleaning to get the heavy traffic build up off of my floors. Cleaning my floors has never been so easy and fun!!!
Pros: Quiter than most
Cons: Doesn't get edges very well
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Great machine that is easy to use
on March 6, 2021
Posted by: Remoped
from New Baltimore, Michigan
Verified Purchase:No
I used my Crosswave today for the first time and was extremely satisfied with how will it worked. It made cleaning my floors easy and it did a fantastic job. It was easy to use and clean after the job was over. I was impressed how quickly it took care of our pet soiled entryway and the kitchen area that is a very high traffic area.
Pros: Lightweight and very easy to operate
Cons: None
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I have recommended this to my friends.
on April 17, 2021
Posted by: Nancee
from Undisclosed
Verified Purchase:Yes
Love this! Love that I can vacuum and mop all at once. Makes my life so much easier.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
AMAZING
on April 6, 2021
Posted by: Karen
from Undisclosed
Verified Purchase:Yes
We just had vinyl floors placed throughout our entire house and this mop cleans like a dream. It does exactly what it says: vacuums & mops at the same time. Goodbye sweeping then going back over it with a mop & bucket. Such a time saver!!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Very easy to use and cleans up all the messes.
on April 2, 2021
Posted by: Maria
from Undisclosed
Verified Purchase:Yes
I'm very impressed with this product! Works well on both porcelain tiles and area rugs. Very easy to use! Also very easy to clean up at the end of the day. Just make sure your strain out the hair it picks up if you have a pet. It worked really well when we had a spill on an area rug and ran it immediately.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
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