Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Jenifer
from Undisclosed
Verified Purchase:Yes
This was a Christmas gift for my daughter. She loves this product!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Bonnie
from Undisclosed
Verified Purchase:Yes
My kids make messes bad. This thing makes everything better. And I mean that. It's amazing!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Ashleigh
from Undisclosed
Verified Purchase:Yes
I like the product, however it cuts off very often.
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Posted by: Brenda
from Undisclosed
Verified Purchase:Yes
I love my crosswave, it works wonders on my floors.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Matthew
from Undisclosed
Verified Purchase:Yes
I like this but Only for the vacuum part of it. The water doesn't seem to come out too much and the machine gets clogged up easily with hair way too fast. The machine will start to spit ( if it even sucks it up) clots of dirt and hair. There is a filter that's supposed to catch the hair before it goes into the tank and it doesn't.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Matthew - the CrossWave isn't meant to be a dry vacuum. It washes and vacuums your sealed hard floors and area rugs simultaneously eliminating the need to sweep and then mop seperately. We'd love to help you get the cleaning results you want. Please call us at 1-800-237-7691 so we can help!
Written by a customer while visiting bissell.com
Posted by: Selma
from Undisclosed
Verified Purchase:Yes
The Crosswave didn't do a good job on vacuuming up the water. Easy return policy and procedure.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear you returned your CrossWave, Selma! We appreciate your feedback, but please call us in the future so we can help under your warranty at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
1
I would not buy this product again. It stinks and dirty alwa
on January 23, 2021
Posted by: Heather
from Moore, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is always dirty and nearly impossible to clean! When you take it apart to clean it, the cheap plastic breaks. Very frustrating and puts off a horrible smell
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Heather. It sounds like you may need some help in how to best clean your CrossWave. Using the easy clean storage tray really helps: Easy Clean Storage Tray: https://support.bissell.com/app/answers/detail/a_id/1273/kw/easy%20clean Please visit our Support online or call us at 1-800-237-7691. We're happy to assist you!
Written by a customer while visiting bissell.com
Posted by: jennifer
from Undisclosed
Verified Purchase:Yes
Love my CrossWave Pros- easy and lightweight . I was able to maneuver around the house very easily . Loved how I had dirty I mean dirty water in it! It was so gross !! That means it's working ! Yay. Saying that I had to go over my floors three times but in defense I hadn't been able to sweep for two weeks and mopping was even longer then that . We have NO carpet in our house it's all flooring! Before I got this, I would sweep then get mop bucket out and have to mop. I am in heart failure, so most weeks I would end up not having enough energy to mop . I would end up mopping only once every month or two. Yuck ikr? So this is a miracle sweeper. I love it . It would take me ,on a good day, sweeping and mopping about 2-5 hours between the breaks I would have to take. Now with this takes me less then an hour. I'm sure it will be even less time doing regularly. I love how you can take apart and clean after every use so you have a clean sweeper each time. It came with an extra mop/brush part. I love how the brush easily comes out to clean dirt and hair that got tangled on the brush. Simple simple simple ! Update st The cons- I wish I would of got the one that does not tangle hair in roller .it does not have any attachments to clean under my registers . I knew this though before I got it . It doesn't have awesome suction to where you go along registers and it just sucks dirt in like my shark did ( the one they don't make anymore ) . So if you got this and have floor registers like I do , you would need an extra sweeper with attachments . I do have an extra sweeper I use just for the hose now. I also have a steam mop that fits right under the registers that I use then take a rag and clean on the sides where that doesn't reach. Now it does area rugs too. I did not get the brush for that so have not tried that yet. Overall so happy I got it! I don't feel exhausted the rest of the day ! Thank you for Bissell for coming out with something that I still have energy afterward
I would recommend this to a friend!
Written by a customer while visiting bissell.com