Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: ANNETTE
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved using my CrossWave since day one. Love that it swivels so easily. I love that I don't have to run the sweeper first. Cleans great and is so easy to use.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
I would highly recommend this product to everyone.
on November 3, 2020
Posted by: wayne
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife loves her new crosswave. It does everything the product describes. Very easy to work with. Clean up was easy. Our daughters would love this Crosswave.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
4
I would definitely buy again, but hopefully I won't have to
on November 2, 2020
Posted by: Tabitha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, if I could give 4.5 stars I would. It's absolutely what I wanted out of my first big girl purchase, but the buttons did need some getting used to and sometimes the dirty water tank is hard to take out because things get stuck in it.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Carla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Leaves streaks. Very heavy. Not convenient to use. Do NOT recommend this product.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Carla. We're sorry to hear of your experience, but we're happy to provide some troubleshooting steps to improve the results with your CrossWave. What you're describing happens when the machine is clogged and/or the brush area is dirty. This helpful video shows the steps to clearing any clogs obstructing your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us anytime if we can help with your machine at 1-800-237-7691.
Written by a customer while visiting bissell.com
Posted by: Michelle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned the Bissell Crosswave for a month now. I have a German Shepherd and 95% of my home is hard wood flooring with area rugs. I read a lot of the reviews before purchasing. The pros, the Crosswave does a really great job of cleaning and vacuuming my hardwood floors. No streaking, dries really quickly, and great suction. I love how I'm able to do my floor and mats all in one. I own an 8x10 Ruggable area rug and unfortunately the Crosswave won't move across it ( the Crosswave's suction lifts the rug). Not a big deal because the Ruggable is machine washable. I'm always shocked at how dirty the water is after I use the Crosswave. The cons of the Crosswave, does not come close to edges and baseboards ( my biggest gripe). Difficult to do my hardwood stairs. Process to cleaning the machine after each use. Overall a great wet dry vac and worth the money. It really does do a nice job on my floors. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Austin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vacuum leaves a pile if you vacuum backwards. You have to hit the mess head on. Also very very loud!
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Customer Rating
3
I would not recommend this product
on November 7, 2020
Posted by: Mama B
from St. Louis, MO
Verified Purchase:No
I like that it cleans and drys fast. And that it is not real heavy. I hate that I still have to use a swifter or another cleaner todo the floor by my baseboards and around and behind the toilet. Also not sure why the detergent bottle leaks out of the little holes by the rubber plugs. I have had 2 bottles do this. Which then the machine won't dispense the detergent. Very frustrating.
Pros: Convenient
Cons: Can't get into small spaces or under things., Doesn't get close to baseboards
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Posted by: Dan
from Undisclosed
Verified Purchase:Yes
Used this for the first time this weekend and I am a huge fan. Cleans floor thoroughly and clean up is even easier. I would definitely recommend this to anyone and actually already have. The only thing I get worries about is if the main handle is going to hold up as it seems pretty light weight.
I would recommend this to a friend!
Written by a customer while visiting bissell.com